Katrina O.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

I have the best experience and knowledge in customer service and sales. Twelve years in the BPO industry that caters customers in the United States. I have received awards and recognition for meeting my sales metrics and passing the KPI's needed in the business. Most recently I worked for a Debt Mediation Company where my task is to provide updates to their debt mediation program. Phone calls, email and via text message are the way of my communication with them. I also negotiate with my client's creditors if needed to agree on a settlement. Looking forward to work with you. Thank you.