Gabriela F.
Bilingual Virtual Assistant | Customer Service | Recruitment
I’m a bilingual (Spanish native, English B1) professional with over 12 years of experience in customer service, recruitment, virtual assistance, and digital marketing. I’ve successfully recruited Latin American candidates for a German healthcare company via Upwork, managing full-cycle hiring, immigration coordination, and onboarding support. I’m also experienced in handling social media content and online marketing campaigns. As the founder of Meraki Colors, a mural painting business, I manage everything from client communication and sales to social media strategy and project execution. This role has strengthened my creative thinking, organization, and customer-focused mindset. I recently became certified as a Hearing Aid Specialist (Audioprotesist), which has enhanced my skills in health communication, auditory diagnostics, and personalized support—complementing my background in psychology and client care. Core Skills: – Virtual Assistance & Customer Support – Recruitment & Interview Coordination – Digital Marketing & Social Media – Bilingual Communication (EN-ES) – Project & Time Management – Audiology & Patient Interaction Let’s work together! I bring dedication, empathy, and creative solutions to every project I take on.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.1k
Billed in all: $45,390$45k
$530 in the last 6 months
Across 16 contracts
Earnings, last 30 days
Skill rankings: Top 18% in Psychology
Ranked by MRR among everyone on Upwork with the skill.
- #9Behavioral Event Interview39 freelancers · 🇲🇽 #1Top 23%🇲🇽#1 of 1
- #29Psychometrics147 freelancers · 🇲🇽 #1Top 20%🇲🇽#1 of 4
- #111Form Completion384 freelancers · 🇲🇽 #1Top 29%🇲🇽#1 of 2
- #184Psychology1,042 freelancers · 🇲🇽 #8Top 18%🇲🇽#8 of 21
- #211Customer Acquisition639 freelancers · 🇲🇽 #4Top 33%🇲🇽#4 of 7
- #283Customer Support Plugin944 freelancers · 🇲🇽 #7Top 30%🇲🇽#7 of 17
- #310Social Customer Service1,137 freelancers · 🇲🇽 #6Top 27%🇲🇽#6 of 16
- #795Task Coordination2,735 freelancers · 🇲🇽 #5Top 29%🇲🇽#5 of 29