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Gabriela F.
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Gabriela F.

Bilingual Virtual Assistant | Customer Service | Recruitment

I’m a bilingual (Spanish native, English B1) professional with over 12 years of experience in customer service, recruitment, virtual assistance, and digital marketing. I’ve successfully recruited Latin American candidates for a German healthcare company via Upwork, managing full-cycle hiring, immigration coordination, and onboarding support. I’m also experienced in handling social media content and online marketing campaigns. As the founder of Meraki Colors, a mural painting business, I manage everything from client communication and sales to social media strategy and project execution. This role has strengthened my creative thinking, organization, and customer-focused mindset. I recently became certified as a Hearing Aid Specialist (Audioprotesist), which has enhanced my skills in health communication, auditory diagnostics, and personalized support—complementing my background in psychology and client care. Core Skills: – Virtual Assistance & Customer Support – Recruitment & Interview Coordination – Digital Marketing & Social Media – Bilingual Communication (EN-ES) – Project & Time Management – Audiology & Patient Interaction Let’s work together! I bring dedication, empathy, and creative solutions to every project I take on.

🇲🇽Tlajomulco de Zuniga, Mexico$25/hr100% JSS4.77 (9)Since Aug 2020

Earnings and projects

MRR
$353

Last 6 months ÷ 6

World#91,868 / 412k
🇲🇽Country#1,033 / 3,563
Revenue, last 30 days
$206

Last 6 months: $2.1k

World#81,520 / 412k
🇲🇽Country#877 / 3,563
Total earnings
$43k

Billed in all: $45k

World#85,262 / 412k
🇲🇽Country#815 / 3,563
Per project
$3.1k

$530 in the last 6 months

World#54,172 / 412k
🇲🇽Country#610 / 3,563
Projects, last 6 months
4
50% fixed50% hourly
World#51,813 / 412k
🇲🇽Country#291 / 3,563
Projects in all
14

Across 16 contracts

38% fixed62% hourly
World#168,283 / 412k
🇲🇽Country#913 / 3,563

Earnings, last 30 days

$45.4k+$206 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$45.0k$45.2k$45.4kOct 8Oct 23Nov 7

Skill rankings: Top 18% in Psychology

Ranked by MRR among everyone on Upwork with the skill.

  1. #9Behavioral Event Interview39 freelancers · 🇲🇽 #1Top 23%
  2. #29Psychometrics147 freelancers · 🇲🇽 #1Top 20%
  3. #111Form Completion384 freelancers · 🇲🇽 #1Top 29%
  4. #184Psychology1,042 freelancers · 🇲🇽 #8Top 18%
  5. #211Customer Acquisition639 freelancers · 🇲🇽 #4Top 33%
  6. #283Customer Support Plugin944 freelancers · 🇲🇽 #7Top 30%
  7. #310Social Customer Service1,137 freelancers · 🇲🇽 #6Top 27%
  8. #795Task Coordination2,735 freelancers · 🇲🇽 #5Top 29%