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Rolando A.
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Rolando A.

Healthcare Appointment Setter | Patient Scheduling & Admin

Hello! 👋 Are you looking for a reliable and detail-oriented Healthcare Appointment Setter who can help your medical practice run smoothly while providing patients with a positive scheduling experience? I'm here to help! 💙 I specialize in healthcare appointment setting, patient call handling, scheduling management, patient intake, and appointment coordination. My goal is to help healthcare providers manage their schedules efficiently, minimize missed appointments, and ensure patients receive friendly, professional, and timely assistance. I understand that every patient interaction matters. Whether it's answering calls, scheduling appointments, confirming patient information, or sending appointment reminders, I strive to make every interaction professional, organized, and patient-focused. 🤝 🩺 My Healthcare Appointment Setting Services 📞 1. Call Handling & Patient Communication Answering inbound patient calls professionally Making outbound calls for appointment confirmations and follow-ups Responding to general scheduling inquiries Providing friendly and courteous patient support Directing calls to the appropriate department or healthcare professional when necessary 📅 2. Appointment Scheduling & Calendar Management Scheduling, rescheduling, and canceling appointments Managing provider calendars and appointment availability Coordinating patient appointments based on office procedures Sending appointment confirmations and reminders Keeping scheduling records accurate and organized 📋 3. Patient Verification & Intake Collecting and verifying patient information according to established procedures Assisting with new patient registration and intake Updating patient records in the appropriate systems Confirming required information before appointments Helping ensure patient documentation is complete and organized ⏰ 4. No-Show Reduction & Appointment Follow-Ups Sending appointment reminders through approved communication channels Confirming patient attendance before scheduled visits Following up with patients who miss appointments Assisting with rescheduling canceled or missed appointments Helping maintain a consistent appointment schedule 🔒 5. Patient Privacy & Compliance Handling sensitive patient information with care and confidentiality Following established office policies and procedures Respecting patient privacy and applicable healthcare regulations Using approved communication channels and systems Maintaining accurate records and following authorized workflows 💻 Tools & Systems I'm comfortable learning new platforms and adapting to your existing workflow, including: Healthcare scheduling and practice management software CRM systems and appointment management tools Email and calendar management platforms Communication tools for calls, reminders, and follow-ups Other administrative systems used by your healthcare practice 💙 Why Work With Me? ✅ Patient-Focused Service: I believe every patient deserves a friendly, respectful, and professional experience. ✅ Attention to Detail: I value accurate scheduling, organized records, and proper information handling. ✅ Reliable Communication: I understand the importance of clear communication with patients and healthcare teams. ✅ Organized & Efficient: I can help keep appointments, calendars, and follow-up tasks organized. ✅ Willingness to Learn: I'm ready to learn your systems, follow your procedures, and adapt to your practice's specific needs. ✅ Commitment to Confidentiality: I understand the importance of protecting sensitive patient information and following applicable privacy and security requirements. 🤝 Let's Help Your Healthcare Practice Run More Smoothly! Whether you're a physician, dentist, therapist, healthcare clinic, or medical office looking for appointment scheduling and administrative support, I'd be happy to help you manage your daily workload and provide a better patient experience. Let me handle the scheduling details so you and your team can focus more on delivering quality patient care. 🩺💙 📩 Send me an invitation or a message, and let's discuss how I can support your healthcare practice! I'm looking forward to working with you! 😊

🇵🇭Naic, Philippines$10/hr100% JSS5.00 (2)Since Aug 2020

Earnings and projects

MRR
$1k

Last 6 months ÷ 6

World#46,153 / 412k
🇵🇭Country#8,392 / 56.3k
Revenue, last 30 days
$1.4k

Last 6 months: $6.3k

World#31,571 / 412k
🇵🇭Country#5,298 / 56.3k
Total earnings
$28k

Billed in all: $31k

World#114,309 / 412k
🇵🇭Country#18,794 / 56.3k
Per project
$14k

$6.3k in the last 6 months

World#9,968 / 412k
🇵🇭Country#2,178 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
2

Across 3 contracts

0% fixed100% hourly
World#328,886 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$30.8k+$1.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$29k$30k$31kOct 8Oct 23Nov 7

Skill rankings: Top 11% in Sales Funnel Builder

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