Mae M.

🚨 𝙄𝙨 𝙮𝙤𝙪𝙧 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝙜𝙧𝙤𝙬𝙞𝙣𝙜 𝙛𝙖𝙨𝙩𝙚𝙧 𝙩𝙝𝙖𝙣 𝙮𝙤𝙪𝙧 𝙨𝙮𝙨𝙩𝙚𝙢𝙨 𝙘𝙖𝙣 𝙠𝙚𝙚𝙥 𝙪𝙥? Maybe important processes are still living in your team’s heads, tasks are scattered across spreadsheets and chat threads, or you’re spending too much time managing the backend instead of growing the business. 𝙏𝙝𝙖𝙩’𝙨 𝙬𝙝𝙚𝙧𝙚 𝙄 𝙘𝙤𝙢𝙚 𝙞𝙣! 👋 I’m 𝙈𝙖𝙚, 𝙖𝙣 𝙊𝙥𝙚𝙧𝙖𝙩𝙞𝙤𝙣𝙨 𝙈𝙖𝙣𝙖𝙜𝙚𝙧 𝙖𝙣𝙙 𝙎𝙮𝙨𝙩𝙚𝙢𝙨 𝘽𝙪𝙞𝙡𝙙𝙚𝙧 with 9+ years of experience turning busy, manual, and sometimes messy operations into organized systems that actually work. ⚙️✨ I take the time to understand how your business really runs, identify what’s slowing the team down, and build practical solutions that make the work easier to manage, delegate, and scale. 📈 And no, I don’t create SOPs just to have another document collecting digital dust. I build clear, practical systems your team can confidently use. In one of my recent roles, I joined as a Systems Builder and spent my first few weeks observing the team and asking the right questions to uncover processes that had never been formally documented. 🔍 I transformed that knowledge into a centralized Operating Atlas filled with SOPs, workflows, process maps, RACI matrices, SIPOC models, and training resources. Within two months, I was promoted to Operations Manager. 🚀 For a US-based newsletter business, I improved existing SOPs, automated recurring workflows, and created a centralized system that allows the founder to focus primarily on writing the newsletter. I manage everything happening behind the scenes, including sponsor coordination, content requirements, approvals, scheduling, invoicing, payment tracking, publishing, analytics, and social media operations. 🗂️📊 Here’s what I can take off your plate: ⚙️ Business and day-to-day operations 📝 SOP creation and process documentation 🔍 Workflow audits and process improvement 🗂️ Notion workspaces, databases, and dashboards 🗺️ Process maps, RACI matrices, and SIPOC models 📅 Project and stakeholder coordination 💻 Executive and administrative support 💳 Invoicing, payment tracking, and vendor coordination 👥 Team onboarding and training systems 📊 KPI tracking and management reporting 🤝 Sponsorship and content operations ✅ Quality assurance and compliance My toolkit includes Notion, ClickUp, Trello, Google Workspace, Microsoft Office, Advanced Excel, Power BI, SQL, QuickBooks, Ramp, Wise, Slack, Front, Beehiiv, Canva, ChatGPT, Claude, Whimsical, Lucidchart, and Scribe. 🛠️ If your team uses something different, don’t worry. I learn new tools quickly and genuinely enjoy figuring out how they can make operations even better. 💡 Most importantly, I take ownership, follow through, and make sure nothing falls through the cracks. ✅ If your backend feels scattered, overly manual, or too dependent on you, send me a message. Let’s turn the operational chaos into a system that keeps your business moving and gives you more time to focus on growth. 🚀