Ermina C.

⭐️⭐️My goal is to deliver quality results to all my clients, helping them achieve their business goals while building trust and long-term business relationships. I also strive to continuously learn and develop new skills⭐️⭐️ ✅I am a professional, quick learner, and hardworking individual. I am an organized multitasker with a strong sense of responsibility and great attention to detail✅ With years of experience in the BPO industry, I have developed critical thinking, problem-solving skills, and exceptional customer service. I have gained the expertise needed to thrive in a fast-paced environment with minimal supervision while maintaining integrity. SPECIALTIES includes but not limited to: ✅ Payroll Assistant ✅ Invoicing/Billing Audit ✅ Microsoft Office (Outlook, Teams, Excel, Powerpoint, Word, Teams) ✅ Google Apps (docs, sheet) ✅ Email/Chat Support ✅ Customer Service ✅ Quotation ✅ Order Fulfillment (processing and tracking) OTHER SKILLS: ✔️ General Administrative Task ✔️ Product Research ✔️ Product Listing ✔️ Zendesk ✔️ Trello ✔️ Freshdesk ✔️ Social Media Management ✔️ Connecteam ✔️ Monday.com ✔️ Canva ✔️ Photo/Video Editing