Dawn B.

I’m Dawn, a results-driven Relationship Manager and Sales & Customer Experience professional with 8+ years of experience working with clients, prospects, and customers across banking, automotive, BPO, sales, and digital marketing. I specialize in building strong client relationships, handling customer inquiries, qualifying leads, following up with prospects, overcoming objections, and turning opportunities into successful customer interactions. What I can help you with: * Customer Service & Customer Experience * Relationship Management * Lead Generation & Lead Qualification * Inbound & Outbound Sales * Appointment Setting * Sales Follow-Up * CRM Management * Client Retention & Account Management * Objection Handling * Email & Phone Support * Data Entry & Administrative Support * Digital Marketing Lead Management Why work with me? I understand that great customer service is more than simply answering questions. It is about listening, understanding the customer’s needs, providing the right solution, and creating an experience that builds trust. My background in banking, sales, automotive, BPO, and digital marketing has taught me how to communicate with different types of customers, manage high-volume inquiries, follow up consistently, and work toward measurable business results. I am dependable, organized, professional, and comfortable working independently or as part of a remote team. I take ownership of my responsibilities and believe in delivering consistent, high-quality service. If you need someone who can represent your business professionally, communicate effectively with customers, generate and qualify leads, and help move prospects through the sales process, I’d be happy to contribute to your team.