Jennifer Jayne B.

Customer Service / Virtual Assistant

Hello Good day! I have worked in the Business Process Outsourcing Industry for 4 years now as a customer support and a technical representative. I also have a work experience as a telemarketer for almost a year in car dealership. I value every opportunity to be of great help in solving customer's problem and also ensure that they will be satisfied with my work. Here are the summary of my competencies and skills: * Excellent communication skills Developed through experience in customer service and training opportunities and communication training with communication coaches, and also developed it by speaking with customer/clients through chat or through voice calls. * Excellent Computer Literacy. Completed Basic Computer Courses and is able to operate and use word, excel and power point and also knows basic troubleshooting due to everyday use at work. * Ability to work and handle work projects in a timely manner and error free. * Ability to multi task efficiently which was developed by my work experience in Call Center Industry. * Also has different certifications from online trainings/