Muhammad Y.

Amazon Account Manager | Amazon Catalog Specialist | Seller Central | Flat Files | Variations | Seller Support & Case Management | Vendor Central | UK, EU & US I work as an Amazon account manager, Seller Central manager and Amazon catalog (catalogue) specialist for sellers and agencies who need someone to own the Seller Central side of the business: flat files, parent/child variations, listing issues and seller support cases. ✦ 𝗪𝗛𝗔𝗧 𝗜 𝗛𝗔𝗡𝗗𝗟𝗘 ▸ 𝗖𝗮𝘁𝗮𝗹𝗼𝗴 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 & 𝗙𝗹𝗮𝘁 𝗙𝗶𝗹𝗲𝘀 - Amazon catalog management: create, fix and bulk upload listings with category flat files and inventory files - Build and repair parent/child variation families: change variation themes, add child ASINs, regroup children that split apart - Merge duplicate ASINs, fix wrong browse nodes, update titles, bullets, images and brand names that will not change - Fix suppressed, stranded, inactive and hidden ASINs, and listings that show in one marketplace but not another - EAN/UPC errors and new ASIN creation for product launches ▸ 𝗦𝗲𝗹𝗹𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 & 𝗔𝗰𝗰𝗼𝘂𝗻𝘁 𝗛𝗲𝗮𝗹𝘁𝗵 - Open and follow up seller support cases until the catalog change actually goes live - Monitor account health, policy warnings and listing quality alerts - Daily account checks and weekly adjustments, with a written update of what was done ▸ 𝗠𝘂𝗹𝘁𝗶-𝗠𝗮𝗿𝗸𝗲𝘁𝗽𝗹𝗮𝗰𝗲 (𝗨𝗞, 𝗘𝘂𝗿𝗼𝗽𝗲, 𝗨𝗦, 𝗖𝗮𝗻𝗮𝗱𝗮) - Copy and correct listings across Amazon UK, Europe (Germany / Amazon.de, France, Italy, Spain), US and Canada - Rebuild flat files from scratch for brands that originally listed manually - Keep variations, bullet points and images consistent across every marketplace ▸ 𝗢𝗻𝗴𝗼𝗶𝗻𝗴 𝗔𝗺𝗮𝘇𝗼𝗻 𝗦𝘁𝗼𝗿𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 - Day-to-day Amazon store management, Seller Central and Vendor Central support for brands and Amazon agencies - Work as an agency's internal catalog support across several client brands - Listing optimization, backend keywords, inventory updates and Amazon PPC alongside the catalog work when needed ✦ 𝗖𝗢𝗠𝗠𝗢𝗡 𝗣𝗥𝗢𝗕𝗟𝗘𝗠𝗦 𝗜 𝗙𝗜𝗫 - Child ASINs split from the parent, or variations not showing on the detail page - Variation theme won't update, or a systematic variation that won't break - Images, bullet points or brand name updated in the backend but not showing live - Wrong browse node or category, or item type keyword not updating - Reviews not merging between ASINs - Listing live in one marketplace but hidden or inactive in another - Flat file upload errors: duplicate or invalid UPC/EAN, dimension, pricing and image errors ✦ 𝗛𝗢𝗪 𝗜 𝗪𝗢𝗥𝗞 - 𝗔𝘂𝗱𝗶𝘁 𝗳𝗶𝗿𝘀𝘁: a quick review of your catalog or problem ASINs, so you know exactly what is broken and why before any work begins - 𝗘𝘃𝗲𝗿𝘆𝘁𝗵𝗶𝗻𝗴 𝗹𝗼𝗴𝗴𝗲𝗱: every flat file upload and change is recorded, so you always know what changed, when, and in which marketplace - 𝗖𝗮𝘀𝗲𝘀 𝗳𝗼𝗹𝗹𝗼𝘄𝗲𝗱 𝘁𝗼 𝘁𝗵𝗲 𝗲𝗻𝗱: I don't stop at "case submitted". I follow up with seller support until the fix is live on the detail page - 𝗖𝗹𝗲𝗮𝗿 𝘂𝗽𝗱𝗮𝘁𝗲𝘀: a short written update daily or weekly, whichever you prefer, with no chasing needed - 𝗬𝗼𝘂𝗿 𝘁𝗶𝗺𝗲 𝘇𝗼𝗻𝗲: comfortable working within UK and European business hours, with good overlap for US clients - 𝗟𝗼𝗻𝗴-𝘁𝗲𝗿𝗺 𝗽𝗮𝗿𝘁𝗻𝗲𝗿: most clients start with one problem listing and keep me on as their ongoing catalog and account manager ✦ 𝗧𝗢𝗢𝗟𝗦 𝗜 𝗪𝗢𝗥𝗞 𝗪𝗜𝗧𝗛 Seller Central, Vendor Central, Brand Registry, category flat files, Category Listing Report (CLR), Inventory Loader, Excel and Google Sheets