Andre J.

Senior Director of Program Management & Product Operations | PMP® | CSM | PMO, Product Operations, Agile Transformation & AI-Enabled Execution I help companies turn chaos into scalable execution. Over the last 10+ years, I've led complex programs, built PMOs, implemented operating models, optimized delivery organizations, and driven strategic initiatives across Fortune 500 companies including Amazon, CrowdStrike, Microsoft, Johnson & Johnson, Raytheon, CVS Health, and Wunderkind. Most recently, as Senior Director of Program Management & Product Operations, I led the transformation of Product & Engineering execution for a rapidly scaling technology organization by designing and implementing: • SDLC frameworks and lifecycle governance • PMO and portfolio management processes • Jira and Confluence operating models • Capacity planning and prioritization systems • Release readiness and launch governance • Cross-functional planning and dependency management • Executive dashboards and delivery visibility programs • AI-enabled workflows and operational automation Results delivered include: ✓ Reduced active Jira workload by 29% ✓ Reduced quarterly initiative volume by 43% through prioritization and capacity alignment ✓ Improved organizational alignment by 20+ points through standardized operating practices ✓ Increased engineering productivity by 20% ✓ Reduced onboarding timelines from months to weeks ✓ Delivered programs supporting millions of customers and thousands of employees Areas I can help with: • Program Management • Technical Program Management (TPM) • PMO Design & Implementation • Product Operations • Agile Transformation • Jira Administration & Optimization • Process Improvement • Executive Reporting & Dashboards • SDLC Design • Portfolio & Capacity Planning • Change Management • AI Workflow Integration • Organizational Scaling • Cross-Functional Leadership Tools: Jira, Confluence, Asana, Monday .com, ClickUp, Smartsheet, Microsoft Project, Salesforce, Power BI, Tableau, Figma, Miro, ChatGPT, Claude, Gemini, Copilot, and more. Whether you're launching a new PMO, fixing delivery bottlenecks, implementing Jira, scaling engineering operations, or improving organizational execution, I bring a practical, hands-on approach focused on measurable business outcomes.