Maxine B.
Operations | eCommerce | Product | Shopify | HIRE ME
Operational Excellence • Oversee the full product lifecycle: from vendor communication to purchase orders, production timelines, warehouse coordination, and delivery. • Implemented efficient processes in Excel/Google Sheets for purchase orders and inventory tracking, improving accuracy and reducing manual errors. E-Commerce & Website Management • Successfully manage the entire Shopify backend: including setting up SKUs, creating product listings, collections, and managing inventory across all sales channels. • Maintained accurate inventory levels and ensured smooth product launches, preventing stockouts and overordering. Accounting • Record and track invoices and reimbursements accurately and in a timely manner • Maintain organized financial records to support transparency and reporting • Create costing analyses to support budgeting, pricing, and product margin decisions Supply Chain Coordination • Serve as the central point of contact for suppliers, warehouse teams, and shipping vendors, ensuring seamless logistics and timely delivery of goods. • Helped streamline inbound and outbound workflows for better visibility and control over product movement. Retail Expansion & Systems Integration • Successfully onboarded new retail partner, supporting EDI integration and ensuring alignment with internal systems and processes for wholesale orders. • Created documentation and workflows to help maintain long-term retail partnerships efficiently. Customer Experience • Handled customer service issues with professionalism and empathy, maintaining high satisfaction across Shopify support channels. • Improved customer issue resolution time and created FAQs/templates for faster, consistent responses. Wearing Multiple Hats • Consistently manage tasks that would typically be divided among multiple roles: Executive Assistant, Operations Coordinator, Customer Support, and E-Commerce Manager. • Adapt quickly to urgent needs: whether that’s updating product drops, fixing order issues, or managing inventory updates with vendors.
Earnings and projects
An estimate from an earlier read
Last 6 months: $15k
Billed in all: $27,957$28k
$3.8k in the last 6 months
Across 5 contracts
Earnings, last 30 days
No data since Nov 5, 2026.
Skill rankings: Top 2% in Retail & Wholesale
Ranked by MRR among everyone on Upwork with the skill.
- #4Retail & Wholesale166 freelancers · 🇵🇭 #1Top 2%🇵🇭#1 of 38
- #8Retail Merchandising157 freelancers · 🇵🇭 #1Top 5%🇵🇭#1 of 16
- #10Warehouse Management247 freelancers · 🇵🇭 #1Top 4%🇵🇭#1 of 44
- #39Order Management1,128 freelancers · 🇵🇭 #19Top 3%🇵🇭#19 of 562
- #47Vendor Management977 freelancers · 🇵🇭 #6Top 5%🇵🇭#6 of 186
- #53Supply Chain Management1,094 freelancers · 🇵🇭 #6Top 5%🇵🇭#6 of 166
- #57Communication Skills2,224 freelancers · 🇵🇭 #10Top 3%🇵🇭#10 of 797
- #57Order Fulfillment1,928 freelancers · 🇵🇭 #40Top 3%🇵🇭#40 of 1,262