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Maxine B.
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Maxine B.

Operations | eCommerce | Product | Shopify | HIRE ME

Operational Excellence • Oversee the full product lifecycle: from vendor communication to purchase orders, production timelines, warehouse coordination, and delivery. • Implemented efficient processes in Excel/Google Sheets for purchase orders and inventory tracking, improving accuracy and reducing manual errors. E-Commerce & Website Management • Successfully manage the entire Shopify backend: including setting up SKUs, creating product listings, collections, and managing inventory across all sales channels. • Maintained accurate inventory levels and ensured smooth product launches, preventing stockouts and overordering. Accounting • Record and track invoices and reimbursements accurately and in a timely manner • Maintain organized financial records to support transparency and reporting • Create costing analyses to support budgeting, pricing, and product margin decisions Supply Chain Coordination • Serve as the central point of contact for suppliers, warehouse teams, and shipping vendors, ensuring seamless logistics and timely delivery of goods. • Helped streamline inbound and outbound workflows for better visibility and control over product movement. Retail Expansion & Systems Integration • Successfully onboarded new retail partner, supporting EDI integration and ensuring alignment with internal systems and processes for wholesale orders. • Created documentation and workflows to help maintain long-term retail partnerships efficiently. Customer Experience • Handled customer service issues with professionalism and empathy, maintaining high satisfaction across Shopify support channels. • Improved customer issue resolution time and created FAQs/templates for faster, consistent responses. Wearing Multiple Hats • Consistently manage tasks that would typically be divided among multiple roles: Executive Assistant, Operations Coordinator, Customer Support, and E-Commerce Manager. • Adapt quickly to urgent needs: whether that’s updating product drops, fixing order issues, or managing inventory updates with vendors.

🇵🇭Pasay, Philippines$20/hr100% JSS5.00 (1)Since Aug 2020

Earnings and projects

MRR (estimate)
≈$2.6k

An estimate from an earlier read

World#16,126 / 412k
🇵🇭Country#1,341 / 56.3k
Revenue, last 30 days
$3.4k

Last 6 months: $15k

World#10,619 / 412k
🇵🇭Country#648 / 56.3k
Total earnings
$26k

Billed in all: $28k

World#120,265 / 412k
🇵🇭Country#19,807 / 56.3k
Per project
$8.7k

$3.8k in the last 6 months

World#18,814 / 412k
🇵🇭Country#4,443 / 56.3k
Projects, last 6 months
4
0% fixed100% hourly
World#51,816 / 412k
🇵🇭Country#3,668 / 56.3k
Projects in all
3

Across 5 contracts

20% fixed80% hourly
World#304,143 / 412k
🇵🇭Country#31,917 / 56.3k

Earnings, last 30 days

$28k+$3.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$24k$26k$28kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skill rankings: Top 2% in Retail & Wholesale

Ranked by MRR among everyone on Upwork with the skill.

  1. #4Retail & Wholesale166 freelancers · 🇵🇭 #1Top 2%
  2. #8Retail Merchandising157 freelancers · 🇵🇭 #1Top 5%
  3. #10Warehouse Management247 freelancers · 🇵🇭 #1Top 4%
  4. #39Order Management1,128 freelancers · 🇵🇭 #19Top 3%
  5. #47Vendor Management977 freelancers · 🇵🇭 #6Top 5%
  6. #53Supply Chain Management1,094 freelancers · 🇵🇭 #6Top 5%
  7. #57Communication Skills2,224 freelancers · 🇵🇭 #10Top 3%
  8. #57Order Fulfillment1,928 freelancers · 🇵🇭 #40Top 3%