Zahidul Islam D.
Business Manager with marketing and operations expertise and AI
Running a business shouldn’t mean managing every task, chasing your team, fixing broken processes, or constantly worrying about where the next customer will come from. I help business owners organize operations, improve marketing, manage teams, and use AI to reduce manual work and improve efficiency. Hi, I’m Zid — a Business Manager, Operations Specialist, Fractional CMO, and owner of two agency businesses, with hands-on experience managing projects across different industries. I started my professional journey in 2020 and spent four years in project management, working with teams, managing deadlines, solving operational problems, and making sure projects moved from planning to completion. Today, I work with marketing agencies, coaching businesses, service-based companies, and growing SMEs that need someone who understands both business operations and customer acquisition. My approach is simple: Find what’s not working, fix it, and build a better way to operate. 🔹 BUSINESS OPERATIONS & MANAGEMENT A business needs more than a task manager. It needs clear processes, accountability, and someone who can keep everything moving. Here’s how I can help: • Business Operations Setup & Management • Project Management & Team Coordination • SOP Development & Process Documentation • Workflow Improvement & Process Automation • Task Management (ClickUp, Monday, Asana, Trello) • Team Performance & Accountability • Client Onboarding & Delivery Management • KPI Tracking & Business Reporting • Agency Operations & Client Management 🔹 MARKETING STRATEGY & FRACTIONAL CMO Marketing should bring measurable business results, not just more activity. I help businesses develop practical marketing strategies, manage execution, and improve how they attract and convert customers. • Digital Marketing Strategy & Planning • Fractional CMO & Marketing Management • Meta Ads & Google Ads Management • Lead Generation & Customer Acquisition • Sales Funnels & Conversion Optimization • SEO & Organic Growth Strategy • Email Marketing & Customer Retention • Marketing Team & Agency Management • Campaign Tracking & Performance Reporting 🔹 AI AUTOMATION & BUSINESS SYSTEMS AI is most useful when it solves an actual business problem. I help businesses identify repetitive tasks, improve workflows, and introduce AI tools where they can save time and reduce unnecessary manual work. • AI-Powered Business Workflow Automation • ChatGPT & Claude for Business Operations • AI Agents & Chatbot Implementation • GoHighLevel CRM & Marketing Automation • Zapier & Make Integrations • Automated Lead Follow-Up Systems • AI-Assisted Research & Reporting • Internal Process & Task Automation • AI Tools Implementation & Team Workflows 🔹 BUSINESS PROBLEM-SOLVING & EXECUTION Sometimes the problem isn’t marketing, operations, or technology alone. It’s how everything works together. I can help you: • Identify operational bottlenecks and delivery issues • Organize teams, responsibilities, and deadlines • Improve communication between departments • Build repeatable systems for daily operations • Connect marketing activities with sales processes • Reduce unnecessary manual work using automation • Turn business goals into actionable plans • Manage execution so projects actually get completed 🎯 WHY WORK WITH ME? 150+ Projects Managed: Experience coordinating projects, teams, deadlines, and deliverables across multiple industries. Operations + Marketing: I understand how internal business processes affect customer experience, lead generation, and revenue. Strategy + Execution: I don’t just create plans. I help implement them, coordinate the people involved, and track progress. AI + Automation: I look for practical ways to simplify operations and make existing systems more efficient. Business Owner Mindset: As the owner of two agencies, I understand the challenges of managing clients, teams, operations, and business growth. 🤝 WHO I WORK WITH • Marketing Agencies • Coaches & Consultants • Service-Based Businesses • Startups & Growing SMEs • Founders & Business Owners • Businesses Needing Operations or Marketing Leadership 📩 LET’S SOLVE YOUR BUSINESS CHALLENGES Whether you need someone to manage daily operations, lead marketing execution, organize your team, implement AI automation, or take ownership of business projects, I can help. Tell me what’s slowing your business down, and let’s build a practical plan to fix it.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $11k
Billed in all: $33,556$34k
$2.1k in the last 6 months
Across 38 contracts
Earnings, last 30 days
Skill rankings: Top 4% in Canva
Ranked by MRR among everyone on Upwork with the skill.
- #57SEO-Based Website812 freelancers · 🇧🇩 #3Top 7%🇧🇩#3 of 38
- #129Facebook Marketing1,913 freelancers · 🇧🇩 #9Top 7%🇧🇩#9 of 519
- #213Sales Funnel2,700 freelancers · 🇧🇩 #8Top 8%🇧🇩#8 of 109
- #307Email Automation4,268 freelancers · 🇧🇩 #12Top 7%🇧🇩#12 of 173
- #388Business Operations4,003 freelancers · 🇧🇩 #6Top 10%🇧🇩#6 of 38
- #431HighLevel5,168 freelancers · 🇧🇩 #16Top 8%🇧🇩#16 of 169
- #495Local SEO5,176 freelancers · 🇧🇩 #28Top 10%🇧🇩#28 of 615
- #610SEO Audit7,262 freelancers · 🇧🇩 #24Top 8%🇧🇩#24 of 539