Emily B.
CSR, Email Support, VA, Outbound
I am a highly motivated and adaptable professional with over 8 years of experience in customer service, specializing in the telecommunications industry. Throughout my career, I’ve helped customers troubleshoot issues, guided them through plan selections, and ensured a smooth and satisfying experience on every call. For the past 3 years, I’ve transitioned into the freelance world, gaining hands-on experience in real estate as a transfer agent, where I’ve handled property transfers with accuracy and professionalism. I also work as a Quality Assurance Specialist, evaluating calls to ensure compliance and high service standards, and have over 2 years of experience in recruitment - from candidate sourcing to onboarding. In addition, I manage clients’ social media and email communications, helping them stay organized and connected with their audiences. My strengths lie in communication, attention to detail, and my ability to wear multiple hats while delivering excellent results. 📍If you liked what you see on my profile, kindly send me an interview. 📍If my profile is fit for the job, I am just one invitation away.
Earnings and projects
An estimate from an earlier read
Last 6 months: $97
Billed in all: $46,508$47k
$32 in the last 6 months
Earnings, last 30 days
No data since Nov 5, 2026.
Skill rankings: Top 34% in Social Media Website
Ranked by MRR among everyone on Upwork with the skill.
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