Lovely Thel C E.
Customer Service Officer
I started my journey as a Customer Service Representative last 2010, a year after I finished college with a Bachelor of Science in Nursing degree. I am self motivated, hard working and can work under pressure in a responsible way. Field: - Voice Support - Email Support - Chat Support - Admin Support - Data Entry Previous Experience: - Healthcare Insurance - Telecom universal billing - Order management - Subject Matter Expert - Complaint Case Manager - Account Management Specialist Tools: - Zendesk - HubSpot - MS Office / One Drive - Google Sheets, Docs, Meet, Calendar - Windows OS - Web Knowledge - Canva
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $7
Billed in all: $12,374$12k
$7 in the last 6 months
Across 5 contracts
Earnings, last 30 days
Skill rankings: Top 47% in Customer Service
Ranked by MRR among everyone on Upwork with the skill.
- #48Facebook Messenger79 freelancers · 🇵🇭 #15Top 61%🇵🇭#15 of 23
- #667Inbound Inquiry1,295 freelancers · 🇵🇭 #380Top 52%🇵🇭#380 of 784
- #1,461Account Management3,086 freelancers · 🇵🇭 #379Top 47%🇵🇭#379 of 812
- #1,969Data Collection3,620 freelancers · 🇵🇭 #301Top 54%🇵🇭#301 of 564
- #1,979Customer Satisfaction3,986 freelancers · 🇵🇭 #892Top 50%🇵🇭#892 of 1,816
- #3,046Zendesk5,908 freelancers · 🇵🇭 #1,507Top 52%🇵🇭#1,507 of 2,921
- #3,732HubSpot6,807 freelancers · 🇵🇭 #576Top 55%🇵🇭#576 of 1,118
- #5,586Online Chat Support11,527 freelancers · 🇵🇭 #3,230Top 48%🇵🇭#3,230 of 6,896