RJ A.
CPG Operations & Supply Chain Expert | Natural Foods, Retail & EDI
I’m a CPG Operations & Supply Chain consultant with deep experience in natural foods, retail, logistics, EDI, and order-to-cash operations. My background spans both sides of the CPG relationship: more than a decade in grocery retail operations, followed by leadership in logistics and supply chain for a fast-growing natural foods brand, and now consulting with emerging and established consumer brands as they improve launch readiness, retail operations, fulfillment, systems, and process execution. I help CPG companies solve the operational problems that sit between making a product and getting it successfully into customers’ hands. My experience includes: * Retail and distributor operations across Whole Foods Market, Target, Walmart, Costco, Amazon, UNFI, KeHE, and independent/natural grocery channels * Supply chain design, logistics, transportation, warehousing, 3PL management, and fulfillment * Amazon FBA and FBM operations * New retailer and distributor onboarding * Product launch and commercialization readiness * Order-to-cash workflows and retailer compliance * EDI implementation, troubleshooting, and trading-partner onboarding * SOP development, process mapping, operational audits, and workflow improvement * Inventory, shipping, invoicing, ASN, routing, labeling, and retailer portal processes * Cross-functional coordination between operations, sales, finance, logistics, manufacturers, 3PLs, retailers, and technology providers I have hands-on experience with EDI X12 transactions including 204, 210, 211, 214, 820, 850, 855, 856, 940/945, 943/944, 846, and 997/999, along with API integrations and automation supporting order-to-cash workflows. My systems and platform experience includes SPS Commerce, Orderful, NetSuite, Shopify, ShipStation, Fishbowl, Amazon FBA/FBM, WMS/TMS platforms, retailer portals, distributor systems, and custom operational workflows. What differentiates me is that I understand both the system and the operation behind it. An 856 is not simply an EDI document — it represents a real shipment that needs to be routed, labeled, picked up, received correctly, and ultimately invoiced. A new retailer launch is not simply a sales win — it creates requirements across item setup, GTINs, packaging, routing, fulfillment, EDI, invoicing, inventory, compliance, and internal ownership. That operational context allows me to work comfortably between technical teams and business teams, identify where processes are actually breaking down, and build practical solutions that people can execute. I’m particularly well suited for natural food, beverage, wellness, and other emerging CPG brands that have reached the point where growth is creating operational complexity. Typical engagements include: * CPG launch-readiness and operational audits * Retailer/distributor onboarding and expansion * EDI and order-to-cash projects * Amazon FBA/FBM operational support * Logistics and 3PL optimization * Supply chain process design * SOP and workflow development * Retail compliance and chargeback prevention * Operational troubleshooting * Fractional or project-based CPG operations support If your brand is growing into new retailers, distributors, fulfillment partners, or sales channels — or your existing operation has become harder to manage than it should be — I can help turn that complexity into a reliable operating process.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2k
Billed in all: $8,110$8.1k
$402 in the last 6 months
Earnings, last 30 days
Skill rankings: Top 25% in System Automation
Ranked by MRR among everyone on Upwork with the skill.
- Cleo2 freelancers · 🇺🇸 #2Top 100%🇺🇸#2 of 2
- #9ASC X1224 freelancers · 🇺🇸 #3Top 38%🇺🇸#3 of 8
- #31Electronic Data Interchange101 freelancers · 🇺🇸 #5Top 31%🇺🇸#5 of 21
- #73Warehouse Management247 freelancers · 🇺🇸 #9Top 30%🇺🇸#9 of 47
- #83Retail & Consumer Goods313 freelancers · 🇺🇸 #28Top 27%🇺🇸#28 of 111
- #93Third-Party Logistics256 freelancers · 🇺🇸 #7Top 36%🇺🇸#7 of 33
- #146Enterprise Resource Planning561 freelancers · 🇺🇸 #27Top 26%🇺🇸#27 of 80
- #298System Automation1,197 freelancers · 🇺🇸 #51Top 25%🇺🇸#51 of 218