Babylyn F.

Sales | Business Dev Exec | Appointment Setting | Account Manager| CSM

Hi, I’m Babylyn – a sales and client support professional with almost 15 years of combined experience in both B2C and B2B. I’ve worked as a Cold Caller, Appointment Setter, Account Manager, Customer Success Manager, Team Leader and Virtual Assistant for companies in the US, UK, Australia and the Philippines. I know how to talk to people, solve problems and close deals. Whether it’s getting leads on the phone, booking appointments, keeping customers happy or managing a team—I bring strong results and a positive attitude. ✅ My Core Services Include: • Cold calling and lead generation • Booking qualified appointments • Managing client accounts and follow-ups • Keeping customers satisfied and loyal • Working with CRMs (like HubSpot, Salesforce) • Writing emails, handling admin tasks and giving support • Leading teams and coaching agents in the BPO industry • Checking call quality and helping teams improve 💼 My Experience: • Exceeded daily outbound sales targets (2+ sales/day, 95% QA scores) • Acted as main contact between US clients and support at RealPage • Led teams of 10–20 agents in a call center (sales and support) • Coached underperformers and helped them reach KPIs • Handled both inbound and outbound calls for mobile, cable and SaaS clients • Conducted QA evaluations and coached teams to hit KPIs consistently • Handled remote SDR, appointment setter and VA roles for global clients 🔧 Tools I Use: HubSpot | Salesforce | JustCall | Zoom | Trello | Outlook | Slack | MS Teams Whether you're scaling your sales team or need a reliable experienced Virtual Assistant or Customer Success Rep, I’m here to help. I’m goal-driven, easy to work with and ready to deliver real results whether that means growing your sales, supporting your customers or taking admin tasks off your plate. Let’s talk. 👉 Click the "Hire Me" button and let’s get started.