Shyam Sunder R.

𝐓𝐨𝐩 𝐑𝐚𝐭𝐞𝐝 𝐏𝐥𝐮𝐬 | 𝟏𝟎𝟎% 𝐉𝐨𝐛 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 | 𝟏𝟐+ 𝐘𝐞𝐚𝐫𝐬 𝐈𝐓 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞 Are you looking for an AI architect and Senior MSP IT Engineer who solves complex infrastructure problems and delivers secure, scalable results? That is exactly what I do. I am an AI Agent Automation Engineer and Senior IT Engineer. Having worked extensively in Managed Service Provider (MSP) environments, I know how to handle multi-tenant architectures, deploy RMM tools, and manage complex client infrastructures at scale. I move beyond basic tech support to provide L3 engineering, secure cloud migrations, and advanced system automation. *Enterprise IT and MSP Infrastructure: -Cloud Architecture and Migrations: Microsoft 365, Google Workspace, Azure, and AWS. I handle seamless, zero-downtime tenant migrations and manage multiple client environments securely. -Advanced Identity and Startup Automation: Microsoft Entra ID, Intune, Zero-Trust network architecture, and Single Sign-On (SSO). I connect your core systems with backend automation so your company can move fast and scale safely without needing a massive IT team. -Server Engineering and Cost Reduction: I architect custom, in-house servers to save you a fortune on public cloud costs. I build dedicated local servers for private hosting and data sovereignty. I deploy cost-effective Virtual Machines for remote employees, saving you thousands over expensive cloud desktop solutions like Azure Virtual Desktop. -Networking and Security: I build secure local networks using pfSense firewalls and route external traffic safely through reverse proxies for automated SSL certificate management. I also cover Active Directory, advanced DNS zoning, strict email deliverability (SPF, DKIM, DMARC), and disaster recovery planning. -System Automation: Complex scripting using PowerShell and Bash. I build API integrations via n8n, Make, and Zapier to connect enterprise platforms and completely remove manual bottlenecks. *AI Agents and Architecture: -Custom In-House AI Servers: I configure bare-metal infrastructure specifically for running open-source LLMs locally. This ensures your private data never leaves your company servers. -AI Strategy and Agent Workflows: I build secure enterprise AI deployments, multi-agent workflows, and AI commercialization strategies. -Custom AI Products: Retrieval-Augmented Generation (RAG) systems, secure internal copilots, document intelligence, and custom LLM integrations. -Voice AI Systems: Intelligent voice agents and IVR routing using Vapi, Retell, and Twilio. -Full-Stack AI Apps: Production-ready backend systems using FastAPI, Node.js, PostgreSQL, and high-speed vector databases. I combine deep engineering expertise with clear, plain English communication. I document my setups thoroughly, and you will never have to guess the project status. Let us connect to discuss how we can scale, secure, and automate your technical infrastructure.