Mohamed K.
Client Success Manager | Customer Support Lead | Operations Specialist
7,210+ Verified Hours | $80K+ Earned on Upwork. Need a battle-tested Shopify leader to run your daily inbox operations, manage multi-warehouse inventory logistics, or lead your support team without micromanagement? I deliver calm, scalable systems. Over my 16-year career—including years as a Top Rated+ expert here and my current off-platform role managing full-scale operations for high-volume brands—I help business owners streamline their tech stacks and build iron-clad standard operating procedures (SOPs). I don't just answer tickets; I train teams, manage backend store logistics, protect your retention rates, and keep your day-to-day operations flawless.
Earnings and projects
Last 6 months ÷ 6
Billed in all: $81,357$81k
Across 16 contracts