Israel M.
Experience Customer Support (Email handling/Live chats)
Why hire three when you can employ only me? I can be your all-around VA! I am a former customer service representative at Amazon.com for six years. I am always determined to deliver exceptional quality work for all my clients, ensuring that I meet deadlines with 100% satisfaction. EXPERIENCES: ✅ 6Years Customer Service Representative Experience/Customer Support Team Lead ✅ Virtual Assistant ✅ Shopify Assistant / Order Management / Customer Support (Chat / Email / FB & IG Messenger) ✅ Amazon Seller Account Management ✅ Executive Assistant ✅ Social Media Management/Marketing/Email Marketing ✅ Lead Generation / Sales Navigator / Web Research SKILLS: Email Management / Handling, Email Marketing, Data Entry, Convert PDF to Word/Excel, Web Research, Admin Support, Scheduling/Calendar, Search Engine Optimization, File Organization, Customer Support Team Lead, Customer Service, Shopify Assistant, Social Media Management (Facebook/Youtube/Instagram/LinkedIn/Google My Business/Podcast), Social Media Engagement, WordPress, Elementor, Microsoft Office, Google Suite, Google Drive, Salesforce, Freshdesk, CRM, Sales Navigator, Team Lead, and various admin tasks In addition to this, I have an excellent grip on the following applications/technologies/skills: ✅ Ms. Excel ✅ Ms. Access ✅ Ms. Word ✅ Ms. PowerPoint ✅ Basic Image Editing ✅ Google Sheets (Google Docs) ✅ Dropbox ✅ Content Grabber ✅ Amazon S3 ✅ Bulk Image Management for eCommerce stores I will help you to make your sales go from average to extraordinary I joined Upwork to get work opportunities that I'll be able to perform from home. I am here to provide my professionalism and dedication to your projects and help with your success. Let's work together to make your business grow and succeed!
Earnings and projects
Last 6 months ÷ 6
Read daily since Oct 24, under 30 days
Billed in all: $194,223$194k
$6.8k in the last 6 months
Across 33 contracts
Earnings, last 30 days
Tracked from Oct 24, 2026.
Skill rankings: Top 0.38% in Data Entry
Top 1% in 8 of 12 skills, ranked by MRR among everyone on Upwork with the skill.
- #8Desktop Support317 freelancers · 🇵🇭 #2Top 3%🇵🇭#2 of 110
- #12Helpdesk1,033 freelancers · 🇵🇭 #6Top 1%🇵🇭#6 of 391
- #27Customer Satisfaction3,986 freelancers · 🇵🇭 #9Top 0.68%🇵🇭#9 of 1,816
- #53Zendesk5,908 freelancers · 🇵🇭 #19Top 0.90%🇵🇭#19 of 2,921
- #71Online Chat Support11,527 freelancers · 🇵🇭 #24Top 0.62%🇵🇭#24 of 6,896
- #123Customer Support20,101 freelancers · 🇵🇭 #34Top 0.61%🇵🇭#34 of 9,123
- #150Administrative Support27,851 freelancers · 🇵🇭 #43Top 0.54%🇵🇭#43 of 12,707
- #195Customer Service37,167 freelancers · 🇵🇭 #53Top 0.52%🇵🇭#53 of 18,590