Aliyan A.

I build custom CRMs, AI automations, and business management systems for companies that have outgrown spreadsheets, WhatsApp, and disconnected tools. I’m not just a developer who builds software from requirements. I understand the operations behind the software especially logistics, trucking, dispatch, sales, customer management, and service businesses. I built RAMP from scratch for a US trucking/dispatch operation and use it to manage real business workflows, including lead management, follow-ups, carrier onboarding, documents, dispatch, loads, team operations, reporting, and automation. WHAT I CAN BUILD FOR YOUR BUSINESS • Custom CRM and internal business systems • Lead pipelines, stages, ownership, and follow-up automation • Customer, carrier, vendor, and employee management • Document collection, tracking, and automated reminders • Sales and onboarding workflows • Dispatch, load/job, and operations tracking • Dashboards, KPIs, revenue and performance reporting • User roles, permissions, and approval workflows • AI-powered document processing and data extraction • Automated tasks, notifications, status updates, and follow-ups • Webhooks and integrations with the tools your team already uses • Custom workflows designed around how your business actually operates MY OPERATIONS EXPERIENCE I have hands-on experience with US trucking and dispatch operations, so I understand the difference between a CRM that looks good and one that actually works for a team. I’ve worked with real workflows involving: • Carrier onboarding and compliance documents • W-9, COI, MC Authority and related paperwork • Load booking and dispatch operations • Sales pipelines and follow-ups • Dispatcher and team management • Customer communication • Operational reporting and performance tracking WHY CLIENTS HIRE ME • 4,400+ hours on Upwork • 5.0-rated Upwork history • Built and deployed a complete operations CRM from scratch • Strong combination of software development + real business operations experience • Comfortable turning messy manual processes into clear, automated workflows • I focus on solving the business problem first, then choosing the technology If your team is still managing important work across Excel, Google Sheets, WhatsApp, email, and multiple disconnected tools, send me a message. Tell me what you're currently tracking manually. I'll look at the workflow and tell you what I would automate or build first honestly, without trying to sell you a system you don't need. Aliyan Ahmad