Mariam B.

Data Analyst

I am a dedicated data analyst with a strong analytical mindset and proficiency in extracting valuable insights from complex datasets. I am experienced in utilizing statistical methods, data visualization tools like Tableau, Pivot charts, and Power BI, as well as programming languages like SQL. I have honed my craft collaborating with cross functional teams to tackle intricate business challenges. Utilising Microsoft excel, I have orchestrated sophisticated data models yielding a 30% enhancement in revenue generation. My tenure as a customer service representative at a leading bank in Nigeria underscores my commitment to excellence. Through meticulously crafted reports and Power BI dashboards, I facilitated 25% improvement in operational efficiency and a 15% reduction in average handling time. Leveraging Tableau, I orchestrated a 30% decrease in complaints while concurrently increasing agent productivity by 10%. Armed with a suite of skill ranging from SQL proficiency to nuanced data visualisation skills, I am poised to drive transformative outcomes in any dynamic team environment. I am a detail-oriented problem solver committed to driving data-driven decision-making within an organization. I have a proven ability to communicate findings effectively to both technical and non-technical stakeholders. Looking forward to hearing from you to discuss in details. Regards, Mariam B.