Skip to content
BackNov 7
Irla G.
Upwork badge

Irla G.

Admin Virtual Assistant & Customer Support Expert

Hi there! 👋 I’m a friendly and reliable Customer Support and Virtual Assistant with over 8 years of experience helping businesses keep things running smoothly and customers happy. I’ve handled just about everything from email, chat, and phone support to managing projects and client communications, always with a focus on clear communication and great results. Here’s how I can help you: ✅ Customer Support (Email, Chat & Phone) ✅ Project Management & Team Coordination ✅ Scheduling Meetings & Following Up with Clients ✅ Email Campaigns & Template Design ✅ Ticketing Systems & Help Desk Management ✅ Creating Help Docs & How-To Guides ✅ Training New Hires ✅ Recruiting Applicants ✅ Sending Invoices & SEO Reports ✅ Basic Editing Tasks ✅ WordPress Website Development ✅ Google Workspace & Microsoft Office Tools I love keeping things organized, solving problems, and supporting teams so they can focus on growing their business. If you’re looking for someone who’s proactive, detail-oriented, and easy to work with, I’d love to be part of your team! Let’s get things done together. 🌟

🇵🇭Imus, Philippines$14/hr100% JSS4.96 (12)Since Sep 2020

Earnings and projects

MRR
$1.9k

Last 6 months ÷ 6

World#24,209 / 412k
🇵🇭Country#2,890 / 56.3k
Revenue, last 30 days
$1.9k

Last 6 months: $11k

World#23,007 / 412k
🇵🇭Country#2,971 / 56.3k
Total earnings
$62k

Billed in all: $65k

World#63,672 / 412k
🇵🇭Country#9,645 / 56.3k
Per project
$5.1k

$5.7k in the last 6 months

World#33,863 / 412k
🇵🇭Country#8,006 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
12

Across 16 contracts

19% fixed81% hourly
World#183,649 / 412k
🇵🇭Country#15,258 / 56.3k

Earnings, last 30 days

$65k+$1.9k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$63k$64k$65kOct 8Oct 23Nov 7

Skill rankings: Top 4% in Canva

Ranked by MRR among everyone on Upwork with the skill.

  1. #18Invoice298 freelancers · 🇵🇭 #8Top 6%
  2. #42Google Calendar935 freelancers · 🇵🇭 #17Top 4%
  3. #59Reputation Management842 freelancers · 🇵🇭 #4Top 7%
  4. #128Ticketing System1,296 freelancers · 🇵🇭 #52Top 10%
  5. #215Order Tracking2,668 freelancers · 🇵🇭 #141Top 8%
  6. #223Client Management2,926 freelancers · 🇵🇭 #52Top 8%
  7. #389Phone Communication6,538 freelancers · 🇵🇭 #130Top 6%
  8. #651Canva17,402 freelancers · 🇵🇭 #241Top 4%