Irla G.
Admin Virtual Assistant & Customer Support Expert
Hi there! 👋 I’m a friendly and reliable Customer Support and Virtual Assistant with over 8 years of experience helping businesses keep things running smoothly and customers happy. I’ve handled just about everything from email, chat, and phone support to managing projects and client communications, always with a focus on clear communication and great results. Here’s how I can help you: ✅ Customer Support (Email, Chat & Phone) ✅ Project Management & Team Coordination ✅ Scheduling Meetings & Following Up with Clients ✅ Email Campaigns & Template Design ✅ Ticketing Systems & Help Desk Management ✅ Creating Help Docs & How-To Guides ✅ Training New Hires ✅ Recruiting Applicants ✅ Sending Invoices & SEO Reports ✅ Basic Editing Tasks ✅ WordPress Website Development ✅ Google Workspace & Microsoft Office Tools I love keeping things organized, solving problems, and supporting teams so they can focus on growing their business. If you’re looking for someone who’s proactive, detail-oriented, and easy to work with, I’d love to be part of your team! Let’s get things done together. 🌟
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $11k
Billed in all: $64,965$65k
$5.7k in the last 6 months
Across 16 contracts
Earnings, last 30 days
Skill rankings: Top 4% in Canva
Ranked by MRR among everyone on Upwork with the skill.
- #18Invoice298 freelancers · 🇵🇭 #8Top 6%🇵🇭#8 of 149
- #42Google Calendar935 freelancers · 🇵🇭 #17Top 4%🇵🇭#17 of 463
- #59Reputation Management842 freelancers · 🇵🇭 #4Top 7%🇵🇭#4 of 43
- #128Ticketing System1,296 freelancers · 🇵🇭 #52Top 10%🇵🇭#52 of 540
- #215Order Tracking2,668 freelancers · 🇵🇭 #141Top 8%🇵🇭#141 of 1,731
- #223Client Management2,926 freelancers · 🇵🇭 #52Top 8%🇵🇭#52 of 695
- #389Phone Communication6,538 freelancers · 🇵🇭 #130Top 6%🇵🇭#130 of 2,978
- #651Canva17,402 freelancers · 🇵🇭 #241Top 4%🇵🇭#241 of 6,542