Alexia L.

Most virtual assistants wait for instructions. I diagnose what's broken, build the system, and use AI to make it run without you. I'm an Operations & AI Systems Specialist with 10+ years supporting nonprofits, founders, and service-based businesses. My work sits at the intersection of executive support, operations architecture, and AI-powered workflow automation. What I actually do: ✦ Build project management ecosystems in Notion that give your team centralized visibility and eliminate the 'where are we?' problem ✦ Design AI-assisted inbox and communications systems that reduce manual handling by 30–50% ✦ Map and automate repetitive workflows using Zapier and AI tools — so work gets done even when no one is manually pushing it ✦ Create SOPs, documentation, and operational playbooks your team can actually follow I work best with: — Nonprofit founders and coaches who are drowning in back-office chaos — Service businesses where operations are held together with duct tape and good intentions — Leaders who want a strategic operations partner, not just someone to delegate tasks to Not a fit if you: — Need someone to follow instructions without thinking — Want the cheapest option over the most effective solution Tools I use daily: Notion · Google Workspace · Zapier ChatGPT/Claude · Canva · Asana · Go High Level · Follow Up Boss CRM Top Rated on Upwork | 100% Job Success Score If your operations feel scattered and you're ready for someone who can architect real solutions, not just check boxes, let's connect.