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Jude Mar R.

Jude Mar R.

AU Mortgage Processor | Virtual Assistant | Customer Service | HR

Hi, I'm Jude, a dedicated Mortgage Broker Associate and a General Virtual Assistant with over 7 years of experience in the Mortgage, Finance, and Real Estate Industry. I have a strong track record of assisting clients and customers in achieving their goals and fulfilling their needs through the provision of high-quality and effective service. Currently, as a Mortgage Broking Assistant, I excel at chasing lenders for loan updates, ordering and updating valuations, and managing post-settlement activities. Additionally, I am proficient in gathering supporting loan documents, preparing serviceability calculators, negotiating pricing discounts, and providing property reports using RP data. In my previous role as a Senior Mortgage Settlement Coordinator at Westpac Banking Group, I successfully processed loan applications, collaborated with banks, solicitors, and clients, and ensured smooth application processing from pre-approval to settlement. I also conducted annual check-ups with existing clients, reviewed rates, and maintained vital relationships with banks and conveyancers to resolve any inquiries. My commitment to providing exceptional customer service, attention to detail, and ability to effectively multitask make me a valuable asset to any team or client. I strive to maintain excellent and trustworthy relationships with both clients and customers, ensuring their satisfaction and success. If you're looking for a reliable and skilled virtual assistant with expertise in the Mortgage, Finance, and Real Estate industry, I am here to assist you in achieving your objectives. Let's collaborate and make your business thrive. In my 7 years of experience in the field, I was able to do: ✅ AU Mortgage Processing ✅ Appointment Setting ✅ Bank Process/Coordination ✅ Bank Reconciliation ✅ Contract Management ✅ Credit Card Support ✅ Customer Service ✅ Debt Collection ✅ Finance Support ✅ HR Admin Tasks ✅ Inbound Call ✅ Outbound Call ✅ Processing Loan Application ✅ Property Management ✅ Recruitment ✅ Relationship Management ✅ Settlements (Loans and Property) ✅ Talent Acquisition ✅ Travel Coordination ✅ XERO Invoicing ✅ XERO Reconciliation Applications used: ✅ Slack ✅ MyCRM ✅ Mercury ✅ Salestrekker ✅ Quickli (Servicing tool) ✅ Podium ✅ Corelogic ✅ Equifax ✅ PropertyHub ✅ Broker Portals ✅ Microsoft Office ✅ HubSpot ✅ BambooHR ✅ ClickUp ✅ Infinity It would be a pleasure to work with you! 😊

🇵🇭Quezon City, Philippines$15/hr100% JSS5.00 (11)Since Sep 2020
GlobeUpwork

Earnings and projects

MRR (estimate)
≈$0

An estimate from an earlier read

World#118,437 / 412k
🇵🇭Country#19,507 / 56.3k
Revenue, last 30 days
$0
Total earnings
$27k

Billed in all: $27k

World#118,437 / 412k
🇵🇭Country#19,507 / 56.3k
Per project
$2.1k
Projects, last 6 months
0
World#209,857 / 412k
🇵🇭Country#28,963 / 56.3k
Projects in all
13

Across 14 contracts

14% fixed86% hourly
World#175,714 / 412k
🇵🇭Country#14,428 / 56.3k

Earnings, last 30 days

$27.5kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$26.5k$27.0k$27.5k$28.0kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skills