Sajid M.

Hi, I'm Sajid! A results-driven E-Commerce & Customer Support Specialist with 7+ years of experience helping diverse businesses grow and scale across global marketplaces. I combine deep e-commerce expertise with professional customer support skills to deliver complete, end-to-end solutions, from product listing and cross-listing automation to helpdesk management and full order fulfillment. I specialize in managing the entire customer journey, from pre-sale inquiries all the way through to post-sale support and customer satisfaction. Whether you need seamless product uploads across 15+ marketplaces, high-volume customer ticket management, or efficient virtual assistance, I bring accuracy, speed, and professionalism to every single project I take on. E-commerce Services I Provide: ✔ Product Listing & Product Upload ✔ Draft Listing Creation ✔ Cross-Listing Across Multiple Marketplaces ✔ Product Research & Price Research ✔ Inventory Management ✔ Product Catalog Setup & Optimization ✔ Image Editing for Product Listings ✔ Product Description Writing ✔ Bulk Product Upload Customer Support Services: ✔ Email Support ✔ Live Chat Support ✔ Inbound Customer Inquiry Handling ✔ Order Processing & Order Tracking ✔ Refund Processing ✔ Complaint Resolution ✔ Customer Satisfaction Management Virtual Assistant & Administrative Support: ✔ Data Entry ✔ Web Research ✔ List Building ✔ Excel Data Cleaning ✔ Copy-Paste Tasks ✔ Product Documentation ✔ Daily Administrative Tasks E-commerce Platforms I Work With ✔ Shopify ✔ eBay ✔ Etsy ✔ Amazon ✔ Walmart ✔ Poshmark ✔ Depop ✔ Mercari ✔ Vinted ✔ Kidizen ✔ Facebook Shops ✔ Instagram Shops ✔ Alibaba ✔ AliExpress ✔ Whatnot ✔ Grailed Helpdesk & Customer Support Tools ✔ Zendesk ✔ Gorgias ✔ Help Scout ✔ Freshdesk ✔ HubSpot ✔ Zoho CRM ✔ Intercom ✔ Omnia ✔ Tawk.to ✔ Salesforce Service Cloud Cross-Listing & Automation Tools ✔ Vendoo ✔ List Perfectly ✔ Flyp ✔ Crosslist ✔ Nifty AI ✔ Ink Frog I am fully committed to delivering high-quality work that saves you time and grows your business. I offer a free demo before we begin, because results always speak louder than promises. Let's talk today!