Sashell W.
Operations & Project Support Specialist | Customer Success
I help busy business owners and teams stay focused on growth by providing reliable operational, administrative, and customer support. With 5+ years of experience as a Virtual Assistant, I’ve worn many hats and supported companies in construction, education, and online service-based industries. I’ve done everything from customer service and administrative support to bookkeeping assistance and operations coordination, and I’m always looking to develop new skills so I can better serve my clients. 🧩 What I bring to your team: ✔ Strong operations and administrative support, with experience streamlining workflows and managing projects ✔ Customer service and client relationship management ✔ CRM and systems experience (ClickUp, HubSpot, GoHighLevel, Trello, Asana, Buildertrend, and more) ✔ Project management skills — organizing tasks, tracking progress, and coordinating teams to meet deadlines efficiently ✔ A proactive mindset — if I see an opportunity to improve a process, I take initiative to suggest solutions and help implement them ✔ Excellent organization, attention to detail, and communication ✔ The ability to learn new systems quickly and work independently I don’t just complete tasks; I take ownership of my work and aim to make a meaningful contribution to the teams I support. ⚙️Platforms & Tools ClickUp | Asana | Trello | GoHighLevel | HubSpot | Google Workspace | Slack | Notion | Monday | Coda | Intercom | Shopify | Buildertrend | QuickBooks | Kajabi | BrowserStack | Canva | WordPress | Zoom | Stripe | JustWorks | Deel | PayPal I also hold a Bachelor’s degree in Human Resource Management, which strengthens my communication, organization, and operational support skills. My goal is simple: to make your day/life easier, improve efficiency where possible, and help your business run smoothly. Send me an invite. I’d love to learn more about how I can support you and your business!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.9k
Billed in all: $58,806$59k
$957 in the last 6 months
Across 23 contracts
Earnings, last 30 days
Skill rankings: Top 17% in Word Processing
Ranked by MRR among everyone on Upwork with the skill.
- #26Providing Information to Callers101 freelancers · 🇯🇵 #1Top 26%🇯🇵#1 of 1
- #76Meeting Agendas359 freelancers · 🇯🇵 #1Top 21%🇯🇵#1 of 1
- #114Word Processing661 freelancers · 🇯🇵 #1Top 17%🇯🇵#1 of 3
- #581Computer Skills2,550 freelancers · 🇯🇵 #1Top 23%🇯🇵#1 of 7
- #629Invoicing2,164 freelancers · 🇯🇵 #1Top 29%🇯🇵#1 of 2
- #634ClickUp2,407 freelancers · 🇯🇵 #1Top 26%🇯🇵#1 of 1
- #4,343Project Management18,569 freelancers · 🇯🇵 #11Top 23%🇯🇵#11 of 47
- #6,575WordPress37,888 freelancers · 🇯🇵 #14Top 17%🇯🇵#14 of 62