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Sashell W.
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Sashell W.

Operations & Project Support Specialist | Customer Success

I help busy business owners and teams stay focused on growth by providing reliable operational, administrative, and customer support. With 5+ years of experience as a Virtual Assistant, I’ve worn many hats and supported companies in construction, education, and online service-based industries. I’ve done everything from customer service and administrative support to bookkeeping assistance and operations coordination, and I’m always looking to develop new skills so I can better serve my clients. 🧩 What I bring to your team: ✔ Strong operations and administrative support, with experience streamlining workflows and managing projects ✔ Customer service and client relationship management ✔ CRM and systems experience (ClickUp, HubSpot, GoHighLevel, Trello, Asana, Buildertrend, and more) ✔ Project management skills — organizing tasks, tracking progress, and coordinating teams to meet deadlines efficiently ✔ A proactive mindset — if I see an opportunity to improve a process, I take initiative to suggest solutions and help implement them ✔ Excellent organization, attention to detail, and communication ✔ The ability to learn new systems quickly and work independently I don’t just complete tasks; I take ownership of my work and aim to make a meaningful contribution to the teams I support. ⚙️Platforms & Tools ClickUp | Asana | Trello | GoHighLevel | HubSpot | Google Workspace | Slack | Notion | Monday | Coda | Intercom | Shopify | Buildertrend | QuickBooks | Kajabi | BrowserStack | Canva | WordPress | Zoom | Stripe | JustWorks | Deel | PayPal I also hold a Bachelor’s degree in Human Resource Management, which strengthens my communication, organization, and operational support skills. My goal is simple: to make your day/life easier, improve efficiency where possible, and help your business run smoothly. Send me an invite. I’d love to learn more about how I can support you and your business!

🇯🇵Shikokuchuo, Japan$20/hr100% JSS5.00 (19)Since Sep 2020

Earnings and projects

MRR
$478

Last 6 months ÷ 6

World#79,642 / 412k
🇯🇵Country#190 / 1,269
Revenue, last 30 days
$88

Last 6 months: $2.9k

World#93,540 / 412k
🇯🇵Country#261 / 1,269
Total earnings
$57k

Billed in all: $59k

World#68,460 / 412k
🇯🇵Country#123 / 1,269
Per project
$3.2k

$957 in the last 6 months

World#53,300 / 412k
🇯🇵Country#92 / 1,269
Projects, last 6 months
3
0% fixed100% hourly
World#66,480 / 412k
🇯🇵Country#199 / 1,269
Projects in all
18

Across 23 contracts

17% fixed83% hourly
World#143,612 / 412k
🇯🇵Country#339 / 1,269

Earnings, last 30 days

$58.8k+$88 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$58,700$58,750$58,800$58,850Oct 9Oct 24Nov 8

Skill rankings: Top 17% in Word Processing

Ranked by MRR among everyone on Upwork with the skill.

  1. #26Providing Information to Callers101 freelancers · 🇯🇵 #1Top 26%
  2. #76Meeting Agendas359 freelancers · 🇯🇵 #1Top 21%
  3. #114Word Processing661 freelancers · 🇯🇵 #1Top 17%
  4. #581Computer Skills2,550 freelancers · 🇯🇵 #1Top 23%
  5. #629Invoicing2,164 freelancers · 🇯🇵 #1Top 29%
  6. #634ClickUp2,407 freelancers · 🇯🇵 #1Top 26%
  7. #4,343Project Management18,569 freelancers · 🇯🇵 #11Top 23%
  8. #6,575WordPress37,888 freelancers · 🇯🇵 #14Top 17%