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Karen F.

Karen F.

Experienced Customer Service Rep

Medical Virtual Assistant | Patient Care & Practice Operations Specialist | 5+ Years of Experience I help medical practices run smoothly, improve patient communication, and reduce administrative overload. With hands-on experience supporting Primary Care Providers, Sonographers, and Neurology practices, I specialize in optimizing front-office operations while delivering an exceptional patient experience. Medical Practice Support ▪ Inbound & outbound patient communication ▪ Appointment scheduling & calendar optimization ▪ Managing patient info. and maintaining accurate medical records (Practice Fusion and ECW) ▪ CRM & dialer systems (calls, SMS, voicemail) ▪ Data tracking & reporting Digital & Content Support ▪ Canva content creation (social media, patient education, internal materials) ▪ Organized systems and documentation I am detail-oriented, proactive, and committed to excellence. My goal is to help providers focus on patient care while I handle the operational flow behind the scenes. If you're looking for a dependable Medical VA who understands both patient care and practice efficiency, I’m ready to support your team.

🇳🇮Managua, Nicaragua$8/hr95% JSS4.07 (6)Since Sep 2020

Earnings and projects

MRR
$0

Last 6 months ÷ 6

World#109,371 / 412k
🇳🇮Country#428 / 1,207
Revenue, last 30 days
$0
Total earnings
$30k

Billed in all: $31k

World#109,371 / 412k
🇳🇮Country#428 / 1,207
Per project
$7.6k
Projects, last 6 months
0
World#209,850 / 412k
🇳🇮Country#515 / 1,207
Projects in all
4

Across 7 contracts

0% fixed100% hourly
World#283,741 / 412k
🇳🇮Country#324 / 1,207

Earnings, last 30 days

$31.2kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$30.5k$31.0k$31.5k$32.0kOct 8Oct 23Nov 7

Skills