Karen F.
Experienced Customer Service Rep
Medical Virtual Assistant | Patient Care & Practice Operations Specialist | 5+ Years of Experience I help medical practices run smoothly, improve patient communication, and reduce administrative overload. With hands-on experience supporting Primary Care Providers, Sonographers, and Neurology practices, I specialize in optimizing front-office operations while delivering an exceptional patient experience. Medical Practice Support ▪ Inbound & outbound patient communication ▪ Appointment scheduling & calendar optimization ▪ Managing patient info. and maintaining accurate medical records (Practice Fusion and ECW) ▪ CRM & dialer systems (calls, SMS, voicemail) ▪ Data tracking & reporting Digital & Content Support ▪ Canva content creation (social media, patient education, internal materials) ▪ Organized systems and documentation I am detail-oriented, proactive, and committed to excellence. My goal is to help providers focus on patient care while I handle the operational flow behind the scenes. If you're looking for a dependable Medical VA who understands both patient care and practice efficiency, I’m ready to support your team.
Earnings and projects
Last 6 months ÷ 6
Billed in all: $31,241$31k
Across 7 contracts