Ume H.

$𝟑𝟎𝗞–$𝟑𝟎𝟎𝗞 per year is burned on manual and inefficient 𝐬𝐚𝐥𝐞𝐬 𝐨𝐩𝐬, 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐰𝐨𝐫𝐤𝐟𝐥𝐨𝐰𝐬, 𝐚𝐧𝐝 𝐢𝐧𝐭𝐞𝐫𝐧𝐚𝐥 𝐭𝐨𝐨𝐥𝐢𝐧𝐠. I build AI systems that bring that money back. I’ve helped companies across 𝐥𝐨𝐠𝐢𝐬𝐭𝐢𝐜𝐬, 𝐥𝐞𝐠𝐚𝐥, 𝐡𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞, 𝐞𝐝𝐮𝐜𝐚𝐭𝐢𝐨𝐧, 𝐫𝐞𝐜𝐫𝐮𝐢𝐭𝐦𝐞𝐧𝐭, 𝐬𝐨𝐜𝐢𝐚𝐥 𝐦𝐞𝐝𝐢𝐚 and more deploy AI systems that deliver measurable 𝐑𝐎𝐈. Production-grade systems that automate real workflows 24/7 and help businesses scale. 𝗥𝗲𝗰𝗲𝗻𝘁 𝗔𝗜 𝗦𝘆𝘀𝘁𝗲𝗺𝘀 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗲𝗱: ➞ 𝐋𝐨𝐠𝐢𝐬𝐭𝐢𝐜𝐬 & 𝐅𝐫𝐞𝐢𝐠𝐡𝐭 - AI email intelligence system for freight sales operations with unified Salesforce + DAT pipelines and Graph API–driven communication analysis. • Processes 𝟏𝟓,𝟎𝟎𝟎+ 𝐞𝐦𝐚𝐢𝐥𝐬 per day • Reduced sales response time to 𝐮𝐧𝐝𝐞𝐫 𝟐 𝐦𝐢𝐧𝐮𝐭𝐞𝐬 for inbound freight queries • Generates real-time operational insights from incoming communications • AI-assisted drafting for 𝗵𝗶𝗴𝗵-𝘃𝗼𝗹𝘂𝗺𝗲 𝘀𝗮𝗹𝗲𝘀 email responses ➞ 𝐋𝐞𝐠𝐚𝐥 𝐓𝐞𝐜𝐡 - Next-generation AI chatbot for a Y-Combinator backed legal platform responsible for resolving $𝟏.𝟓𝐁+ in debt lawsuits. • 𝟖𝐱 𝐢𝐧𝐜𝐫𝐞𝐚𝐬𝐞 in cross-sell conversion from chatbot interactions • 𝟖𝐱 𝐫𝐞𝐯𝐞𝐧𝐮𝐞 𝐠𝐫𝐨𝐰𝐭𝐡 generated through chat • Revenue contribution increased 𝟎.𝟐% → 𝟐% (𝟏𝟎× 𝐠𝐫𝐨𝐰𝐭𝐡) • Implemented scalable chat architecture with RAG-powered legal knowledge retrieval ➞ 𝐑𝐞𝐜𝐫𝐮𝐢𝐭𝐦𝐞𝐧𝐭 & 𝐓𝐚𝐥𝐞𝐧𝐭 𝐈𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐜𝐞 - AI candidate discovery platform enabling natural-language search across recruiter CV databases. • Indexed 𝟏𝟎,𝟎𝟎𝟎+ CVs • Reduced candidate discovery time 𝟑𝟎–𝟔𝟎 𝐦𝐢𝐧𝐮𝐭𝐞𝐬 → 𝐮𝐧𝐝𝐞𝐫 𝟏𝟎 𝐬𝐞𝐜𝐨𝐧𝐝𝐬 • 𝗘𝗹𝗶𝗺𝗶𝗻𝗮𝘁𝗲𝗱 𝟕𝟎–𝟖𝟎% of manual resume screening • 𝗜𝗻𝗰𝗿𝗲𝗮𝘀𝗲𝗱 recruiter sourcing productivity 𝟓–𝟖× ➞ 𝗘𝗱𝗧𝗲𝗰𝗵 – 𝗔𝗜 𝗔𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀 𝗦𝘆𝘀𝘁𝗲𝗺 AI system that generates statistical control charts by retrieving and executing Python analysis scripts using RAG. • Reduced chart generation time 𝟑𝟎 𝗺𝗶𝗻𝘂𝘁𝗲𝘀 → 𝘂𝗻𝗱𝗲𝗿 𝟑𝟎 𝘀𝗲𝗰𝗼𝗻𝗱𝘀 • Automated 𝟖𝟎–𝟗𝟎% of repetitive analysis workflows • Enables non-technical users to generate insights 𝐰𝐢𝐭𝐡𝐨𝐮𝐭 𝐰𝐫𝐢𝐭𝐢𝐧𝐠 𝐜𝐨𝐝𝐞 ➞ 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 & 𝐂𝐨𝐧𝐭𝐞𝐧𝐭 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 – AI Content Engine AI system for large-scale social media content generation and automated campaign publishing. • Generates 𝟐𝟎𝟎–𝟓𝟎𝟎 𝐩𝐨𝐬𝐭𝐬 𝐩𝐞𝐫 𝐝𝐚𝐲 across campaigns • Reduced content creation time 𝟐–𝟑 𝗵𝗼𝘂𝗿𝘀 → 𝘂𝗻𝗱𝗲𝗿 𝟐 𝗺𝗶𝗻𝘂𝘁𝗲𝘀 𝗽𝗲𝗿 𝗽𝗼𝘀𝘁 • Increased content output 𝟏𝟓–𝟐𝟎× without additional staff 𝐒𝐤𝐢𝐥𝐥𝐬 & 𝐓𝐞𝐜𝐡 𝐒𝐭𝐚𝐜𝐤: ✅ 𝐑𝐀𝐆 & 𝐊𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐞 𝐒𝐲𝐬𝐭𝐞𝐦𝐬: Retrieval-Augmented Generation (RAG), Semantic Search, Knowledge Retrieval Systems, Vector Databases, Pinecone, Weaviate, FAISS, ChromaDB, Azure AI Search, Amazon OpenSearch, Hybrid Search, Custom GPT ✅ 𝐕𝐨𝐢𝐜𝐞 & 𝐒𝐩𝐞𝐞𝐜𝐡 𝐀𝐈: Retell AI, Voice AI Agents, Speech-to-Text, Conversational AI, Production -Inbound Voice Agents ✅ 𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭 𝐈𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐜𝐞: Azure Document Intelligence, Gemini Multimodal, PDF Parsing, OCR, Document Q&A, Data Extraction, Table Extraction, Invoice Processing, Form Processing, Document Automation, Knowledge Base Systems ✅ 𝐀𝐈 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 & 𝐀𝐠𝐞𝐧𝐭𝐬: AI Agents, Multi-Agent Systems, Workflow Automation, Business Process Automation, Sales Automation, Sales Operations Automation, Email Automation, CRM Automation, Lead Qualification, Autonomous AI Systems ✅ 𝐋𝐋𝐌 & 𝐀𝐈 𝐌𝐨𝐝𝐞𝐥𝐬 𝐔𝐬𝐞𝐝: OpenAI API, GPT-4, GPT-4o, GPT-4 Turbo, GPT-o1, GPT-o3, Claude Sonnet, Claude Opus, Claude Haiku, Gemini 1.5 Pro, Gemini 2.0 Flash, Llama 3, Llama 3.1, Mistral Large, Mixtral, DeepSeek-R1, Qwen 2.5 ✅ 𝐀𝐈 𝐎𝐫𝐜𝐡𝐞𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧: LangChain, LangGraph, LlamaIndex, Pydantic AI, OpenAI SDK, Google Vertex AI, AWS Bedrock, Model Context Protocol (MCP) ✅ 𝐅𝐫𝐨𝐧𝐭𝐞𝐧𝐝: React, Next.js, TypeScript, JavaScript, HTML, CSS, Tailwind CSS, Streamlit, Dash ✅ 𝐁𝐚𝐜𝐤𝐞𝐧𝐝 & 𝐀𝐏𝐈 𝐒𝐲𝐬𝐭𝐞𝐦𝐬: Python (FastAPI), Node.js, Express.js, REST APIs, PostgreSQL, MongoDB, SQL, ETL Pipelines & Document Processing (OCR-enabled systems) ✅ 𝐃𝐚𝐭𝐚 & 𝐃𝐚𝐭𝐚𝐛𝐚𝐬𝐞𝐬: PostgreSQL, MySQL, MongoDB, Redis, Elasticsearch, SQL, Celery, ETL Pipelines ✅ 𝐄𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧𝐬: Salesforce, Microsoft Graph API, Slack, Microsoft Teams, Stripe, REST APIs, GraphQL ✅ 𝐂𝐥𝐨𝐮𝐝 & 𝐈𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞: AWS, Azure, GCP, Docker, Kubernetes, DigitalOcean, CI/CD Pipelines If you work with me, here’s what you can expect: • No surprises → Clear scope, milestones, and pricing from day one. No hidden costs. • Clear communication → You will understand every aspect of your project. • End-to-end ownership → I manage everything from idea to launch with full accountability. • Elite-tier expertise → Top 1% on Upwork, Top Rated Plus with a proven 5-star track record.