Marlon A.
Customer Service Specialist | Email, Chat & Phone Support
Hello, I’m a Customer Service Specialist with 4+ years of experience delivering exceptional support via phone, email, and live chat. I specialize in Shopify, Gorgias, and Salesforce, helping businesses manage customer inquiries, resolve issues quickly, and streamline processes. I have a proven track record of improving customer satisfaction, maintaining accurate records, and supporting e-commerce operations efficiently. I’m detail-oriented, proactive, and committed to providing top-tier service that helps your business grow. I’m available to start immediately and flexible with hours. Let’s connect to discuss how I can support your team. Best regards, Marlon A.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $684
Billed in all: $1,789$1.8k
$684 in the last 6 months
Across 4 contracts
Earnings, last 30 days
Skill rankings: Top 36% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #42Aircall77 freelancers · 🇵🇭 #13Top 55%🇵🇭#13 of 26
- #814Order Fulfillment1,928 freelancers · 🇵🇭 #549Top 42%🇵🇭#549 of 1,262
- #839Gorgias1,588 freelancers · 🇵🇭 #479Top 53%🇵🇭#479 of 895
- #1,142Customer Experience2,788 freelancers · 🇵🇭 #464Top 41%🇵🇭#464 of 1,061
- #1,383Appointment Scheduling3,126 freelancers · 🇵🇭 #585Top 44%🇵🇭#585 of 1,416
- #1,389Salesforce3,758 freelancers · 🇵🇭 #447Top 37%🇵🇭#447 of 1,007
- #1,694Customer Satisfaction3,986 freelancers · 🇵🇭 #793Top 42%🇵🇭#793 of 1,816
- #2,164Phone Support5,089 freelancers · 🇵🇭 #1,096Top 43%🇵🇭#1,096 of 2,568