Julie Ann L.

Are you looking for someone who can help you maximize your time and productivity? You got me! I have taken an intensive Virtual Assistant training wherein I learnt and practised general administrative assistance tasks. I have the availability and flexibility to any VA tasks that you may need. Skills: -calendar management -transcription (audio and written) -social media management -data entry -scheduling -responding to customer inquiries through email records and customer information -order tracking and shipping updates -updating shipping addresses and order details -assisting with returns, refunds, and exchangees according to company policies -updating CRM records and customer information -managing customer concerns politely and professionally Tools/Software: -MS Suite (Word, Excel, PowerPoint, etc.) -Google Suite (Sheets, Docs, GMail, Slide, etc.) -CRM -Gorgias Helping you put your business to the top is my goal. I am available for 40 hours a week. Shoot me a message and let's work it out!