Felicia K.
WordPress Development & Support | Troubleshooting, DNS & Hosting
WordPress problems don't always require a developer. Sometimes you need someone who can identify what's wrong, explain it clearly, and get your website working properly again. I provide WordPress support and website troubleshooting for small businesses that need practical, reliable help without unnecessary technical complexity. I work with WordPress, website, domain, DNS, hosting, and email issues every day, troubleshooting real-world problems and helping get them resolved. My experience includes WordPress websites, website updates and fixes, contact forms, business email, DNS and domain configuration, email delivery, hosting, SSL, website migrations, and third-party website connections. WordPress Support & Website Troubleshooting Whether something suddenly stopped working or you simply need help making changes, I can troubleshoot common WordPress and website issues and help determine the best way forward. Support includes: WordPress troubleshooting and technical support Website updates, edits, and general fixes WordPress dashboard assistance Plugin and theme troubleshooting Elementor and Kadence Website migrations SSL and HTTPS issues Hosting-related troubleshooting Website performance troubleshooting Landing pages and small business website builds Contact Forms & Email Delivery A contact form isn't useful if the message never reaches your inbox. I can help troubleshoot website forms, notifications, SMTP connections, and email delivery issues across common WordPress form solutions. This includes: Contact form setup and troubleshooting Form notification configuration SMTP setup and troubleshooting WordPress email delivery issues Fluent Forms Contact Form 7 WPForms Form-to-email troubleshooting Spam protection and basic form security Domains, DNS & Website Connections DNS can become confusing quickly, especially when your domain, website, and email are handled by different providers. I can help review existing DNS records, identify problems, and configure the records needed to connect your services properly. Experience includes: DNS troubleshooting and configuration A, CNAME, MX, and TXT records Domain and nameserver changes Website and domain connections DNS propagation troubleshooting SPF, DKIM, and DMARC email authentication Google Workspace and Microsoft 365 DNS records Connecting domains to website platforms and third-party services WordPress, Wix, Squarespace, Shopify, and other website platform connections Business Email Support Email problems are often connected to DNS, authentication, SMTP settings, or the way a website is configured. I can help troubleshoot the pieces and explain what's happening in plain language. Support includes: Business email setup and troubleshooting IMAP and SMTP configuration Email authentication SPF, DKIM, and DMARC MX records WordPress email delivery Email client configuration Website form delivery troubleshooting Straightforward Technical Support You shouldn't need to become a web developer just to understand what's happening with your own website. I focus on practical troubleshooting, clear communication, and solutions that make sense for the business. If I find a problem, I'll explain what it is and what needs to happen next without burying the answer in technical jargon. Whether you need a one-time WordPress fix, help with a contact form that isn't delivering messages, DNS or domain troubleshooting, business email assistance, or ongoing website support, I'm happy to take a look.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $72
Billed in all: $4,666$4.7k
$72 in the last 6 months
Across 3 contracts
Across 24 contracts
Earnings, last 30 days
Skill rankings: Top 33% in Contact Form 7
Ranked by MRR among everyone on Upwork with the skill.
- #33SSL Certificate98 freelancers · 🇺🇸 #2Top 34%🇺🇸#2 of 7
- #34Contact Form 7102 freelancers · 🇺🇸 #1Top 33%🇺🇸#1 of 2
- #78SMTP149 freelancers · 🇺🇸 #6Top 52%🇺🇸#6 of 12
- #187Migration344 freelancers · 🇺🇸 #20Top 54%🇺🇸#20 of 36
- #419Web Hosting986 freelancers · 🇺🇸 #49Top 42%🇺🇸#49 of 119
- #481DNS1,014 freelancers · 🇺🇸 #50Top 47%🇺🇸#50 of 134
- #668Email1,368 freelancers · 🇺🇸 #75Top 49%🇺🇸#75 of 190
- #690Troubleshooting1,460 freelancers · 🇺🇸 #69Top 47%🇺🇸#69 of 159