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Mary Grace N.

Mary Grace N.

Customer Service| Data Entry| Email Support

Hello! I am working as a Customer Service Representative in a BPO company for over 10 years and have exceptional knowledge in Customer Service, Chat, and Email. I can do Multitasking. I also have a typing speed of over 40 WPM. My employment history spans a wide variety of industries and roles. The experience I have gained in each role makes me a well-rounded and valuable asset to any team or project. I am a self-motivated and very organized top-rated worker who loves helping customers and managing projects. I am trained and experienced in multiple CS and CR platforms and have a professional and respectful business manner. If you came to my profile it is because you are looking for someone to help you with your project, someone you can trust to delegate those time-consuming tasks that don't give you a break in your busy schedule. How much does your time cost? much more than mine for sure. I have more than 3 years of experience as a virtual assistant, specializing in Web Research and Data Entry. And during all this time the most important thing I have learned is that communication is a fundamental part of every project, if we set good goals, we will succeed in everything we have planned. I am always open to talk about your project so we can reach an agreement before we start working, avoiding you to waste time and money is part of my job, so do not hesitate to contact me so we can have a little meeting and start working together.

🇵🇭Las Pinas, Philippines$10/hr100% JSS1.35 (6)Since Sep 2020

Earnings and projects

MRR
$337

Last 6 months ÷ 6

World#93,658 / 412k
🇵🇭Country#17,570 / 56.3k
Revenue, last 30 days
$0

Last 6 months: $2k

Total earnings
$69k

Billed in all: $74k

World#57,152 / 412k
🇵🇭Country#8,411 / 56.3k
Per project
$14k

$2k in the last 6 months

World#10,374 / 412k
🇵🇭Country#2,280 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
5

Across 7 contracts

14% fixed86% hourly
World#266,042 / 412k
🇵🇭Country#25,565 / 56.3k

Earnings, last 30 days

$73.8kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$72k$73k$74k$75kOct 8Oct 23Nov 7

Skill rankings: Top 20% in Worldspan

Ranked by MRR among everyone on Upwork with the skill.

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  6. #541Freshdesk1,321 freelancers · 🇵🇭 #296Top 41%
  7. #589Communication Etiquette1,807 freelancers · 🇵🇭 #348Top 33%
  8. #855Salesforce CRM3,059 freelancers · 🇵🇭 #269Top 28%