Carlos E.

US ecommerce brands keep me for years. My longest client, a US company, has worked with me for almost five years, because once their logistics, inventory, and Seller Central operations run through me, they stop having to think about them. I'm an Ecommerce Operations & Supply Chain Manager with nearly 8 years running day-to-day operations for Amazon sellers and multichannel brands, including brands doing $1M+ in monthly revenue. You set the plan: suppliers, lead times, reorder timing, shipping methods. I make sure it gets executed on time, and nothing falls through the cracks. WHAT I RUN • Amazon FBA, FBM & AWD: shipment creation and execution across SPD, LTL, AWD and AGL; labels, case packs, prep and Amazon inbound requirements • Seller Central operations: inventory health, inbound problems and Seller Support cases • Inventory management: stock positions tracked daily, replenishment POs executed on your reorder plan, no surprise stockouts or stranded inventory • Inbound logistics: overseas suppliers, freight forwarders, customs brokers, inspections, ocean and air, FCL and LCL • 3PL & outbound fulfillment: carriers, warehouses, labels and delivery issues • Multichannel: Walmart Marketplace, Shopify, eBay and AliExpress • Operations finance: supplier and 3PL invoice reconciliation, AP/AR, landed-cost tracking and reporting • Vendor & team coordination: suppliers, 3PLs, forwarders, brokers and VAs HOW I WORK • I own outcomes and follow up before something becomes a problem • You always know where things stand: clear written updates, trackers and SOPs • AI-assisted: I use AI tools every day to build SOPs, clean up data, draft supplier communication and produce reports faster, so you get more done per hour • Flexible hours with full US business-hours overlap (Eastern Time) • Fluent English, native Spanish TRACK RECORD • Top Rated, 100% Job Success, 5.0 on every contract • $50K+ earned and 3,000+ hours on Upwork • Brands across the US, Australia, Dubai, Europe and Latin America • Bachelor's in Business Administration BEST FIT Established US Amazon and e-commerce brands that already know their numbers and need a reliable operations manager on a long-term hourly basis—someone who runs the operation instead of waiting for instructions. Message me with what's happening in your operation right now, and let's set up a call.