Katherine Grace L.

Are you looking for a seasoned, top-rated Virtual Assistant with expertise in Real Estate, Customer Support, and Team Leadership? Do you need someone experienced in E-commerce, Virtual Assistance, or Social Media Management and Marketing? Look no further!🚀 🌟I would love to bring my skills and experience to your team. Here's an overview of what I can offer: ✅ Operations Coordinator for Real Estate businesses. ✅ Extensive Virtual Assistant experience across various industries. ✅ 12 years of experience in Customer Service. ✅ Expertise in handling E-commerce stores and Dropshipping. ✅ Proficient in handling Shopify chargebacks, with extensive experience in managing and resolving disputes efficiently. ✅ Proficient with platforms like Zendesk, Shopify, and Gorgias. ✅ Skilled in coordinating with suppliers and shipping companies. ✅ Facebook Moderation expertise. ✅ Handling of email tickets and creation of Macros and Templates for customer queries. ✅ Email Management, including order processing, cancellations, refunds, and reshipments. ✅ Order tracking and meticulous data entry. ✅ Experience in both Inbound and Outbound calls. ✅ Knowledge of Influencer Marketing and Social Media Management. ✅ Proficient in using Facebook Page, TikTok, and Instagram. ✅ Skilled in Canva for designing creative content and proficient in video editing using Reels and CapCut. ✅ Experienced in creating newsletters using Mailchimp ✅ Skilled in publishing and managing blog posts on WordPress ✅ Experienced in scheduling and supporting operations for a Real Estate of a Construction Company I am confident that I can be a valuable asset to your team, and I am eager to form a long-term partnership. I’m a quick learner, always ensuring that daily tasks are completed promptly and with precision. I am recognized for my prompt responses, clear communication, and commitment to delivering exceptional work. If any of the above resonates with your business needs, I would be thrilled to discuss how I can contribute to your success. ☎️📱Ready to elevate your business? Drop me a message, and let’s jump on a quick discovery call to see if we’re the perfect match! Kind regards, Kath