Joan M.
Customer Support VA & Admin Specialist
Ever feel buried by your inbox and endless tasks? I’m your operations lifeguard, ready to dive in and rescue your day! With over 10 years of experience in fast-paced industries (telco, fintech, real estate) and 5+ years providing support to busy business owners at 100% job success on Upwork, I’m not just another VA. I anticipate needs before you even ask, keep your to-dos organized, and always look for faster, smoother ways to get things done (think: auto-reminders, smart checklists, and proactive updates). Whether it’s clearing your inbox, managing calendar invites, or answering customer queries, I take ownership of the details so you can focus on growing your business. If you’re ready to stop juggling endless admin chaos and feel confident your business is in good hands, let’s have a quick chat! I’m eager to hear what’s slowing you down and show how I can help. ~ "Your potential is limitless. You are unique, valuable, capable, and worthy of the dreams in your heart. Most of all, you have what it takes to transform and transcend whatever challenges you face.” - Marie Forleo
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $3.3k
Billed in all: $33,929$34k
$1.1k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 13% in Content Writing
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