Aniq A.
Automotive Customer Support | Account Manager & CRM Specialist
Top Rated Plus Automotive Customer Support & Account Manager with 6+ years experience supporting U.S. automotive eCommerce businesses. I am a Revenue Driven Automotive Account Manager and Sales Closer with over 6 years of experience in B2B and B2C sales, customer support, and high-performance remote operations. For the past 3+ years, I have worked with U.S.-based automotive companies specializing in Engine Control Modules (ECM), Transmission Control Modules (TCM), Body Control Modules (BCM), and other electronic components. I manage full cycle account operations including VIN decoding, part number matching using Hollander interchange systems, Zoho CRM management, salvage yard sourcing, bulk module purchasing, repair order coordination, and chargeback resolution. In addition to automotive sales, I have worked as a Sales Closer for U.S. insurance campaigns including Medicare and Final Expense. I handled inbound and outbound leads, objection handling, compliance based sales, and high-volume closing environments. This strengthened my persuasion skills, closing techniques, and ability to build trust quickly. I don’t just provide support, I help businesses generate revenue, protect margins, and retain long-term customers. What I Bring to Your Business: • Automotive Aftermarket Sales (ECM / TCM / BCM / TIPM) • VIN Decoding & Part Identification • Zoho CRM & Sales Pipeline Management • B2B & B2C Account Management • High-Ticket Phone Sales & Closing • Lead Generation & Conversion Optimization • Vendor Negotiation & Parts Sourcing • Chargeback & Escalation Handling • Customer Retention & Upselling If you are looking for someone who understands both technical automotive products and high-performance sales environments, I can help you increase revenue while maintaining strong customer relationships. Let’s build something profitable.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $8.3k
Billed in all: $67,944$68k
$4.1k in the last 6 months
Across 29 contracts
Earnings, last 30 days
Skill rankings: Top 5% in NFT Art
Ranked by MRR among everyone on Upwork with the skill.
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