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Aniq A.
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Aniq A.

Automotive Customer Support | Account Manager & CRM Specialist

Top Rated Plus Automotive Customer Support & Account Manager with 6+ years experience supporting U.S. automotive eCommerce businesses. I am a Revenue Driven Automotive Account Manager and Sales Closer with over 6 years of experience in B2B and B2C sales, customer support, and high-performance remote operations. For the past 3+ years, I have worked with U.S.-based automotive companies specializing in Engine Control Modules (ECM), Transmission Control Modules (TCM), Body Control Modules (BCM), and other electronic components. I manage full cycle account operations including VIN decoding, part number matching using Hollander interchange systems, Zoho CRM management, salvage yard sourcing, bulk module purchasing, repair order coordination, and chargeback resolution. In addition to automotive sales, I have worked as a Sales Closer for U.S. insurance campaigns including Medicare and Final Expense. I handled inbound and outbound leads, objection handling, compliance based sales, and high-volume closing environments. This strengthened my persuasion skills, closing techniques, and ability to build trust quickly. I don’t just provide support, I help businesses generate revenue, protect margins, and retain long-term customers. What I Bring to Your Business: • Automotive Aftermarket Sales (ECM / TCM / BCM / TIPM) • VIN Decoding & Part Identification • Zoho CRM & Sales Pipeline Management • B2B & B2C Account Management • High-Ticket Phone Sales & Closing • Lead Generation & Conversion Optimization • Vendor Negotiation & Parts Sourcing • Chargeback & Escalation Handling • Customer Retention & Upselling If you are looking for someone who understands both technical automotive products and high-performance sales environments, I can help you increase revenue while maintaining strong customer relationships. Let’s build something profitable.

🇵🇰Rawalpindi, Pakistan$14/hr100% JSS4.98 (13)Since Sep 2020

Earnings and projects

MRR
$1.4k

Last 6 months ÷ 6

World#35,265 / 412k
🇵🇰Country#4,118 / 52.9k
Revenue, last 30 days
$1.4k

Last 6 months: $8.3k

World#32,290 / 412k
🇵🇰Country#3,757 / 52.9k
Total earnings
$65k

Billed in all: $68k

World#61,015 / 412k
🇵🇰Country#5,057 / 52.9k
Per project
$3.8k

$4.1k in the last 6 months

World#45,182 / 412k
🇵🇰Country#2,874 / 52.9k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇰Country#17,051 / 52.9k
Projects in all
17

Across 29 contracts

28% fixed72% hourly
World#149,089 / 412k
🇵🇰Country#24,806 / 52.9k

Earnings, last 30 days

$67.9k+$1.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$66k$67k$68kOct 8Oct 23Nov 7

Skill rankings: Top 5% in NFT Art

Ranked by MRR among everyone on Upwork with the skill.

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  4. #569Customer Satisfaction3,986 freelancers · 🇵🇰 #47Top 14%
  5. #583Social Media Content8,642 freelancers · 🇵🇰 #44Top 7%
  6. #1,485Online Chat Support11,527 freelancers · 🇵🇰 #101Top 13%
  7. #1,530Social Media Management20,041 freelancers · 🇵🇰 #132Top 8%
  8. #2,412Virtual Assistance29,113 freelancers · 🇵🇰 #317Top 8%