Roniel B.

I am a BPO expert turned work-at-home professional with a wide range of expertise and skill-set tailored to meet the demand of a variety of work including but not limited to Customer Service, Sales, Virtual/Admin Assistant and Social Media Administration. My rich six (6) years of experience working in the Business Process Outsourcing Industry exposed me to a very dynamic, demanding and challenging roles. Apart from this, I have successfully taken Virtual Assistant roles as a new milestone and an addition to my tenure. This honed my communication skills, attention to details, commitment, passion and sense of urgency. I have been intensively trained and have relevant experience for the following tasks: •Sales: outbound call handling, appointment setting and cold calling •Customer Service: chat support, inbound call handling •Data Entry: G Suites and Microsoft Offices •Quality Assurance •Product Trainer •Team Lead •Social Media Management: Facebook, Instagram, WordPress, Twitter •Email Management: Klaviyo •Graphic Designing