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Samuel Ray C.
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Samuel Ray C.

Customer Service Expert / Tech Support

Get a chance to work with an Upwork Top Rated Plus talent now! With a passion for delivering outstanding customer and technical support, I expertly navigate complex technical issues and customer service inquiries, always striving to exceed expectations and deliver exceptional results. My extensive experience in handling customer concerns, combined with my unwavering dedication to customer satisfaction, enables me to provide top-notch service and find the best solutions to any problem. Whether managing incoming inquiries, responding to detailed questions, or writing helpful articles, I am fully committed to ensuring complete customer satisfaction every step of the way.

🇵🇭Baliuag, Philippines$16/hr100% JSS5.00 (6)Since Sep 2020

Earnings and projects

MRR
$6.1k

Last 6 months ÷ 6

World#3,781 / 412k
🇵🇭Country#68 / 56.3k
Revenue, last 30 days
$6.7k

Last 6 months: $36k

World#3,247 / 412k
🇵🇭Country#51 / 56.3k
Total earnings
$282k

Billed in all: $314k

World#8,678 / 412k
🇵🇭Country#484 / 56.3k
Per project
$35k

$12k in the last 6 months

World#2,041 / 412k
🇵🇭Country#254 / 56.3k
Projects, last 6 months
3
0% fixed100% hourly
World#66,482 / 412k
🇵🇭Country#5,298 / 56.3k
Projects in all
8

Across 11 contracts

9% fixed91% hourly
World#223,563 / 412k
🇵🇭Country#19,769 / 56.3k

Earnings, last 30 days

$314k+$7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$305k$310k$315kOct 9Oct 24Nov 8

Dotted: longer than usual between two readings. Hatched: over two weeks without one.

Skill rankings: #1 in 1 skill of 15

Rarest: top 0.25% in Ecommerce Support, of 1,624. Ranked by MRR among everyone on Upwork with the skill.

  1. 1Form Builder Software32 freelancers · 🇵🇭 #1Top 3%
  2. #4Ecommerce Support1,624 freelancers · 🇵🇭 #1Top 0.25%
  3. #4Jotform304 freelancers · 🇵🇭 #1Top 1%
  4. #4Windows 10 Administration257 freelancers · 🇵🇭 #1Top 2%
  5. #5React Bootstrap688 freelancers · 🇵🇭 #1Top 0.73%
  6. #7Optimize Google Shopping142 freelancers · 🇵🇭 #1Top 5%
  7. #28Technical Support11,267 freelancers · 🇵🇭 #6Top 0.25%
  8. #40Microsoft Office15,119 freelancers · 🇵🇭 #3Top 0.26%