Muammad S.

I help businesses replace manual, error-prone operations with AI-driven CRM and automation systems from lead capture through to invoicing and support. Over 7+ years I've built and customized CRM platforms (Perfex CRM, custom SaaS conversions, multi-tenant systems) using PHP, CodeIgniter, Laravel, MySQL, and REST APIs. For the last 3+ years I've layered AI into that foundation: GPT-4, Claude, and Gemini-powered agents, n8n/Make/Zapier workflows, and WhatsApp and voice AI assistants that qualify leads, answer support questions, and keep CRM data in sync without manual entry. Recent production work includes: 1. 3 years building AI workflow architecture at Pointflow.ai LLM tool calling, streaming responses, multi-tenant memory systems, and model fallback across OpenAI, Claude, Gemini, and DeepSeek 2. 4 years as team lead on Aureus CRM, a Perfex-based CRM SaaS with published iOS and Android companion apps 3. 200+ automation workflows built in n8n, Make, and Zapier, connecting CRMs, forms, and payment systems (Stripe, Payrexx, USAePay) I work across the full stack PHP/Laravel/CodeIgniter on the backend, React/Next.js on the front end, React Native/Expo for mobile so I can take a project from architecture through to a shipped product rather than handing off integration work to someone else. If you need a CRM that actually talks to your AI tools, a chatbot or voice agent wired into real business logic, or an automation layer that replaces a stack of manual steps, let's talk about what you're trying to solve.