Jorge C.

Trust & Safety professional with 4+ years of experience managing high-volume content moderation operations on a live social platform serving 85 million users. I help startups and growing platforms build, improve, and scale their Trust & Safety and operations workflows — from policy enforcement to team coordination and quality assurance. Currently serving as Point of Contact and LE Taskforce Specialist at Yubo, where I coordinate up to 11 specialists across 5 concurrent workflows per shift, maintain 99% QA accuracy across 1,000+ weekly case reviews, and manage mandatory reporting obligations to NCMEC, FBI, and Pharos for child safety and CSEA cases. What I can do for your team: → Audit and improve your content moderation or T&S workflows → Build enforcement guidelines, decision trees, and escalation processes → Train and onboard moderation teams on policy application and quality standards → Serve as fractional T&S Lead or Operations Manager for early-stage platforms → Consult on child safety compliance and Law Enforcement reporting obligations I'm bilingual (Spanish/English), 100% remote, and available for both short-term projects and ongoing engagements.