Ugo U.
Cloud & Automation Engineer | AWS & Zoho/CRM Workflow Automation
Are you looking for someone who can both build your cloud infrastructure and automate the systems your business runs on every day? I help businesses design, build, and scale production-grade systems that are secure, reliable, and efficient whether that's cloud architecture on AWS, or the CRM and workflow automation that connects your tools and removes manual work. I'm a certified AWS Solutions Architect and Kubernetes professional, and I also build end-to-end business automations across CRMs, forms, and no-code/low-code platforms. My common thread is automation: I don't just deploy resources or connect apps I design systems that scale, automate, and perform under real-world conditions. 🔹 Cloud & DevOps ✅ Cloud Architecture (AWS) — Scalable systems with EC2, S3, RDS, Lambda, API Gateway, CloudFront, VPC, and IAM. ✅ DevOps & Automation — CI/CD with GitHub Actions and Jenkins; containerization and deployment with Docker and Kubernetes (EKS). ✅ Infrastructure as Code — Repeatable, production-ready deployments with Terraform and CloudFormation. ✅ Serverless & Data Engineering — Serverless apps and data pipelines with Lambda, S3, Glue, DynamoDB, and QuickSight. ✅ Monitoring, Security & Optimization — CloudWatch monitoring and alerting, cost optimization, and security with IAM, WAF, and AWS best practices. 🔹 Business & Workflow Automation ✅ CRM Setup & Automation — Design and automate CRMs (Zoho CRM and others): pipelines, stages, custom fields, and record workflows that match how the business actually operates. ✅ Workflow Automation — Build multi-step automations with Zoho Flow, webhooks, and custom functions (Deluge) that trigger tasks, emails, and updates across tools automatically. ✅ Lead-Capture & Integrations — Connect websites, forms, and marketing tools (Mailchimp, Asana, and more) into the CRM so leads flow in and route themselves with no manual handling. ✅ Process Automation — Replace repetitive manual steps with reliable, self-running workflows — from intake to follow-up. 🔹 Selected Project Experience 🏗️ End-to-End CRM & Automation Build — Designed a company's full Zoho CRM (pipelines, stages, custom fields) and automated the journey from web-form submission to deal creation to task and email cascades turning a manual process into a self-driving pipeline across Zoho CRM, Zoho Flow, Asana, and Mailchimp. 🚀 Serverless Cloud Applications — Scalable serverless apps with Lambda, API Gateway, and DynamoDB, eliminating server management and reducing costs. 🏗️ 3-Tier AWS Architecture — Production-ready infrastructure with EC2, RDS, and Load Balancer for reliability and scale. 📊 Automated Data Pipeline — Serverless ingestion, transformation, and visualization with S3, Glue, Lambda, and QuickSight. 🔔 Event Notification System — Real-time, event-driven notifications with SNS and Lambda. 🧾 AI-Powered Receipt Processing — Automated document processing with Textract, DynamoDB, and SES. 🔹 Certifications 🏅 AWS Certified Solutions Architect – Associate 🏅 AWS Certified Cloud Practitioner 🏅 Kubernetes and Cloud Native Associate (KCNA) 🔹 Why Clients Choose Me 💡 Systems-First Thinking — I design how things fit together, not just individual pieces. ⚙️ Automation-Focused — Reducing manual work and risk, whether in infrastructure or business operations. 📈 Scalable & Production-Ready — Built to hold up in the real world. 🔐 Security & Best Practices Built-In 🤝 Clear Communication & Reliable Delivery 🔹 Let's Work Together Whether you need to: ✔ Design or migrate a scalable AWS architecture ✔ Build CI/CD pipelines or a serverless application ✔ Set up and automate a CRM (Zoho and others) ✔ Automate workflows with Zoho Flow, webhooks, and integrations ✔ Connect your website, forms, and tools so everything runs automatically ✔ Optimize or fix existing infrastructure or automations I can help you get it done the right way. 📩 Send me a message let's build something reliable, scalable, and efficient.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $223
Billed in all: $2,683$2.7k
$223 in the last 6 months
Across 5 contracts
Earnings, last 30 days
Skill rankings: Top 24% in Amazon DynamoDB
Ranked by MRR among everyone on Upwork with the skill.
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