Jayamen E.

Honest, adaptable and enthusiastic. Registered Pharmacist and a HIPAA Certified Medical Assistant & Scribe ▪︎ 5+ years in Healthcare ▪︎ 2+ years in Medical Virtual Assistance ▪︎ 1+ year in Medical Content Writing EXPERIENCE: ▪︎ EMR (Electronic Medical Records) Management: Proficient with AthenaHealth, Charm Health ▪︎ Medical Live Scribing ▪︎ Medical Records Reviewing, Summarizing & Chronology ▪︎ Medical Content & Curriculum Writing ▪︎ Medical Questions Composing & Editing ▪︎ Appointment Setting ▪︎ Patient Intake Coordination ▪︎ Communication Management: Handling phone, email, chat/text via Zendesk, Zoom, Nextiva, Ooma Office ▪︎ Insurance Verification: Expertise with Availity and provider websites ▪︎ Medical Prior Authorizations ▪︎ Data Entry ▪︎ Medical Coding & Billing ▪︎ Prescription Refilling ▪︎ Client Care and Customer Support ▪︎ Clinical Data Extraction & Annotation ▪︎ Medical Investigations Interpretation ▪︎ Medical Transcription & Translation Platforms Experience: ✅ AthenaHealth ✅ CharmHealth ✅ Zendesk ✅ CoverMyMed ✅Aircall ✅Slack ✅ Availity ✅ Insurance Provider Portals ✅ ALERT Immunization Information System (IIS) ✅ Ooma Office ✅ Nextiva