Mark Jason R.

I'm a Customer Service Specialist for more than 3 years and providing email, phone and chat support across United States for business of all sizes. I provide top quality support for many issues to tracking the packages of the customers, working with different carriers, creates a ticket for lost packages and a lot of stuff in a retail business. I was also handling a banking account which I helped the customers on having issue with their statements. Being Customer Service Specialist is not that easy since you are handling different types of customers. We all know that most of them are irate since they wont call or ask for support if they don't need something from you. I am experienced with a couple of tools but I am always wide open for trainings and learning to be a new asset on your company.