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Vivian V.
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Vivian V.

Customer Service / Content Moderator

Got a total of 40 months experience in customer service. Also had 9 months of experience in content moderation. With years of expertise on the said field, I can provide spectacular customer service as well as I can easily adjust to the work environment. I am also dependable and reliable when it comes to delivering the job. ✅ 16 months experience as an email, chat, and text support. (Using Salesforce and Zendesk) ✅ 24 months experience as a phone support. ✅ Worked with Fitbit as a chat support representative (Largest electronics and fitness company) ✅ Worked with Tiktok as a content moderator to maintain the videos that are being uploaded on the platform by applying the proper policies.

🇵🇭General Trias, Philippines$5/hr100% JSS5.00 (5)Since Oct 2020

Earnings and projects

MRR
$1k

Last 6 months ÷ 6

World#47,126 / 412k
🇵🇭Country#8,701 / 56.3k
Revenue, last 30 days
$65

Last 6 months: $6.2k

World#96,374 / 412k
🇵🇭Country#18,089 / 56.3k
Total earnings
$45k

Billed in all: $47k

World#82,493 / 412k
🇵🇭Country#13,144 / 56.3k
Per project
$9k

$6.2k in the last 6 months

World#17,987 / 412k
🇵🇭Country#4,206 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
5

Across 7 contracts

14% fixed86% hourly
World#266,042 / 412k
🇵🇭Country#25,565 / 56.3k

Earnings, last 30 days

$46.8k+$65 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$46.7k$46.8k$46.9k$47.0kOct 8Oct 23Nov 7

Skill rankings: Top 12% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #227Content Moderation1,144 freelancers · 🇵🇭 #116Top 20%
  2. #2,217Online Chat Support11,527 freelancers · 🇵🇭 #1,390Top 19%
  3. #2,786Email Support14,954 freelancers · 🇵🇭 #1,741Top 19%
  4. #6,373Customer Service37,167 freelancers · 🇵🇭 #3,441Top 17%
  5. #6,397Data Entry53,630 freelancers · 🇵🇭 #3,264Top 12%