Vivian V.
Customer Service / Content Moderator
Got a total of 40 months experience in customer service. Also had 9 months of experience in content moderation. With years of expertise on the said field, I can provide spectacular customer service as well as I can easily adjust to the work environment. I am also dependable and reliable when it comes to delivering the job. ✅ 16 months experience as an email, chat, and text support. (Using Salesforce and Zendesk) ✅ 24 months experience as a phone support. ✅ Worked with Fitbit as a chat support representative (Largest electronics and fitness company) ✅ Worked with Tiktok as a content moderator to maintain the videos that are being uploaded on the platform by applying the proper policies.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $6.2k
Billed in all: $46,829$47k
$6.2k in the last 6 months
Across 7 contracts
Earnings, last 30 days
Skill rankings: Top 12% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #227Content Moderation1,144 freelancers · 🇵🇭 #116Top 20%🇵🇭#116 of 514
- #2,217Online Chat Support11,527 freelancers · 🇵🇭 #1,390Top 19%🇵🇭#1,390 of 6,896
- #2,786Email Support14,954 freelancers · 🇵🇭 #1,741Top 19%🇵🇭#1,741 of 8,734
- #6,373Customer Service37,167 freelancers · 🇵🇭 #3,441Top 17%🇵🇭#3,441 of 18,590
- #6,397Data Entry53,630 freelancers · 🇵🇭 #3,264Top 12%🇵🇭#3,264 of 21,670