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Von Daryl A.
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Von Daryl A.

Customer Service Expert

I have thirteen (13) years of experience in customer service support and worked with some of the major telecommunication companies based in the US (AT&T, T-MOBILE). I also worked with some global E-commerce stores and provided high-end customer support. I am passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement. Skilled at transforming customer feedback into actionable insights that drive revenue, increase customer loyalty, and improve processes. I provide world-class customer service support and love to think outside of the box to provide high-level resolutions for any problems. My main goal is to offer 10-star satisfactory work to ensure I can meet my client's expectations and deadlines. I can quickly adapt to a new environment to make sure I can face any challenges that will be presented to me.

🇵🇭General Trias, Philippines$8/hr100% JSS5.00 (3)Since Oct 2020

Earnings and projects

MRR
$1k

Last 6 months ÷ 6

World#46,954 / 412k
🇵🇭Country#8,631 / 56.3k
Revenue, last 30 days
$1k

Last 6 months: $6.2k

World#41,986 / 412k
🇵🇭Country#8,409 / 56.3k
Total earnings
$76k

Billed in all: $79k

World#52,399 / 412k
🇵🇭Country#7,550 / 56.3k
Per project
$25k

$6.2k in the last 6 months

World#4,028 / 412k
🇵🇭Country#677 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
3

Across 5 contracts

0% fixed100% hourly
World#304,140 / 412k
🇵🇭Country#31,917 / 56.3k

Earnings, last 30 days

$79.4k+$1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$78k$79k$80kOct 8Oct 23Nov 7

Skill rankings: Top 15% in Chat & Messaging Software

Ranked by MRR among everyone on Upwork with the skill.

  1. #39Consumer Goods220 freelancers · 🇵🇭 #5Top 18%
  2. #134Chat & Messaging Software924 freelancers · 🇵🇭 #60Top 15%
  3. #439Product Knowledge2,128 freelancers · 🇵🇭 #278Top 21%
  4. #576Order Tracking2,668 freelancers · 🇵🇭 #409Top 22%
  5. #1,075Phone Support5,089 freelancers · 🇵🇭 #586Top 21%
  6. #1,319Zendesk5,908 freelancers · 🇵🇭 #723Top 22%
  7. #1,340Ecommerce8,441 freelancers · 🇵🇭 #344Top 16%
  8. #2,197Online Chat Support11,527 freelancers · 🇵🇭 #1,373Top 19%