Von Daryl A.
Customer Service Expert
I have thirteen (13) years of experience in customer service support and worked with some of the major telecommunication companies based in the US (AT&T, T-MOBILE). I also worked with some global E-commerce stores and provided high-end customer support. I am passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement. Skilled at transforming customer feedback into actionable insights that drive revenue, increase customer loyalty, and improve processes. I provide world-class customer service support and love to think outside of the box to provide high-level resolutions for any problems. My main goal is to offer 10-star satisfactory work to ensure I can meet my client's expectations and deadlines. I can quickly adapt to a new environment to make sure I can face any challenges that will be presented to me.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $6.2k
Billed in all: $79,387$79k
$6.2k in the last 6 months
Across 5 contracts
Earnings, last 30 days
Skill rankings: Top 15% in Chat & Messaging Software
Ranked by MRR among everyone on Upwork with the skill.
- #39Consumer Goods220 freelancers · 🇵🇭 #5Top 18%🇵🇭#5 of 19
- #134Chat & Messaging Software924 freelancers · 🇵🇭 #60Top 15%🇵🇭#60 of 399
- #439Product Knowledge2,128 freelancers · 🇵🇭 #278Top 21%🇵🇭#278 of 1,267
- #576Order Tracking2,668 freelancers · 🇵🇭 #409Top 22%🇵🇭#409 of 1,731
- #1,075Phone Support5,089 freelancers · 🇵🇭 #586Top 21%🇵🇭#586 of 2,568
- #1,319Zendesk5,908 freelancers · 🇵🇭 #723Top 22%🇵🇭#723 of 2,921
- #1,340Ecommerce8,441 freelancers · 🇵🇭 #344Top 16%🇵🇭#344 of 1,718
- #2,197Online Chat Support11,527 freelancers · 🇵🇭 #1,373Top 19%🇵🇭#1,373 of 6,896