Danica Mae E.

A+ Customer Service Rep | Lead Generator | Business Development Rep.

Looking for a dependable professional to skyrocket your lead generation and elevate your customer experience? You’ve found the right one. 💼 About Me With over 5 years of experience as a Customer Support, Sales Development Rep, Researcher, and Cold Caller, I help businesses grow their pipelines, close more deals, and strengthen client relationships through strategic communication, personalized outreach, and reliable service. 🔑 Customer Service Excellence • Highly adaptable and trained across multiple tools and platforms • Strong communicator by phone, chat, or email • Able to manage multiple tasks efficiently while maintaining quality and professionalism 🌟 B2B & B2C Lead Generation and Outreach Expertise • Skilled at sourcing and qualifying companies across a wide range of industries • Experienced in analyzing data and building accurate, high-quality lead lists • Confident in handling outreach from first contact to booking demos or meetings • Familiar with CRM systems and email marketing to drive engagement and results 💻 Platforms and Systems I Use • Client-based systems (quick learner) • Notion | Clay | Smartlead | Heyreach | HubSpot | Atlas • LinkedIn Sales Navigator | Crunchbase | Apollo io | Lusha | ContactOut | Snov io • JobAdder | Google Workspace | Microsoft Office | Slack | Skype | Auto Dialers 🧠 Familiar With • Monday com | Zoho | Salesforce | Other CRMs and project management tools I’ve worked with various platforms throughout my career and can quickly adapt to new systems with ease and confidence. Let’s work together to expand your reach, enhance customer loyalty, and fuel your business growth. ✨