Mary C.

Hello, I’m Mary — an experienced Operations, Marketing, and Project Manager, and former Chief Operations Officer. Over the past several years, I’ve helped companies across multiple industries scale efficiently by managing their operations, people, systems, and overall business growth from beginning to end. I’ve worked with businesses in: Affiliate Marketing · Amazon · Commercial Cleaning · Digital Marketing · Healthcare Recruitment · Healthcare Software · Publishing · Ecommerce & Dropshipping Here’s a summary of what I’ve done and what I can bring to your business: Operations Management: Directed daily operations for startups and established companies, optimized workflows, enforced accountability, and created structure across departments. Project Management: Oversaw multiple concurrent projects using Asana and detailed tracking systems — ensuring deadlines, deliverables, and KPIs were consistently met. Recruitment & HR: Led end-to-end hiring, onboarding, performance reviews, and scaling for both local and international teams. Systems & Process Optimization: Designed and documented SOPs, implemented workflow automation, and built operational systems that reduced inefficiency and dependence on leadership. Marketing & Campaign Management: Managed Google, Meta, and Bing PPC campaigns; coordinated digital marketing initiatives aligned with company KPIs. Ecommerce & Client Operations: Oversaw store management, product listings, UGC content, refunds, and client communications while maintaining high customer satisfaction and retention rates. Leadership & Strategic Growth: Worked directly with founders to translate vision into operational strategy, align teams, and ensure smooth execution across all departments. Automation & Tech Systems: Partnered with technical experts to build AI integrations, CRM systems, marketing funnels, and backend automation for scale and efficiency. As a COO, I managed the business end to end — from vision to execution. I’ve built teams, created systems, improved delivery, and designed the operational frameworks that let companies scale without chaos. If you’re looking for someone who can step in, take ownership, and run operations with precision and clarity, I’d love to connect. Let’s schedule a call to discuss how I can help streamline and scale your business.