Samir M.

✅ 31.93% churn reduced to 5% for premium SaaS users ✅ 275.64% increase in ARPU ✅ 448.37% increase in LTV ✅ Highest-rated app in category on the Shopify App Store Those numbers came from one engagement. One B2B SaaS web app. One year of owning the product UX/UI design end-to-end. If your B2B SaaS web app is bleeding users between sign-up and activation, the problem is almost never the product itself. It's the experience - the onboarding flow, the activation path, the moments where users quietly decide it's not worth figuring out. I'm a Product UX/UI Designer specializing exclusively in B2B SaaS web apps, with a focus on onboarding optimization, user activation, and churn reduction. I don't just redesign screens. I use PostHog, Amplitude, and Hotjar to find exactly where your users drop off, design the fix in Figma, and stay in it through to production. Most designers hand off. Most PMs recommend. I do both - and I own the result. "He took real ownership, jumping in to solve problems before being asked. He raised the bar for our product quality and made the whole team better in the process." - Karim Zaitoni, CEO, Elevate AB Testing My work covers the full scope of what B2B SaaS web apps need to stop losing users: UX research, user flow mapping, onboarding redesign, activation funnel optimization, friction audits, Figma prototyping, A/B testing strategy, and product-led growth design - from early-stage SaaS products finding product-market fit to scaling teams fixing retention before it becomes a crisis. If you're losing users in the first 30-90 days and want a clear plan and a shipped fix - not a slide deck - book a free 30-minute discovery call. Bring your funnel data. I'll tell you exactly what I'd do. For SEO: Product UX/UI Design - B2B SaaS Web Apps - SaaS Onboarding Optimization - Churn Reduction - User Activation - Retention Design - Product-Led Growth - UX Research - Figma - A/B Testing - PostHog - Amplitude - Hotjar - Conversion Rate Optimization - Behavioral Analytics - Onboarding Flow Design - SaaS Product Design - Activation Funnel - Web App UX