Joyce C.

Hi! I’m Joyce — a versatile and detail-driven Virtual Assistant with over 3 years of experience in admin support, graphic design, customer service, and data management. I help busy entrepreneurs and teams stay organized, visually polished, and fully supported. Whether you need clean spreadsheets, optimized product listings, engaging visual content, or friendly and reliable customer service, I bring the skills and initiative to keep your operations running smoothly. I’ve supported fast-paced e-commerce and logistics environments, handled customer inquiries with care, and created stunning graphics and edited videos that elevate brands. I’m highly organized, tech-savvy, and always up for a challenge. Let’s collaborate and streamline your workflow, support your customers, and give your brand a visual boost! SKILLS • Graphic Design • Web Design with Wix & WordPress | Elementor • Administrative Tasks • Data Entry Specialist • Email and Chat Support • Travel Planning • Calendar Management • Customer Support • Social Media Management • Product Listing FORMULAS I USE REGULARLY • Lookup & Reference: XLOOKUP, VLOOKUP • Data Analysis & Filtering: COUNTIFS, SUMIFS, QUERY, FILTER • Logical Functions: IF, IFS • Text & Extraction: REGEXEXTRACT, IMPORTRANGE, LEFT, RIGHT, MID • Date & Numeric Calculations: MAXIFS, DATEDIF, TODAY • Data Visualization: Pivot Tables, Charts, Conditional Formatting TOOL & SOFTWARE • Productivity & Collaboration: Google Workspace, Microsoft Office, Slack, Front, Lark, Discord • E-commerce & Payment Systems: OneShop, eBay, Poshmark, Shopify, Stripe • Graphic & Video Editing: Canva, CapCut, Adobe Photoshop, Filmora • Website & Content Management: WordPress, Wix, Elementor • AI & Automation Tools: ChatGPT, ChatGPT, ElevenLabs, DreamFace, Wondercraft AI, Arcads, Resemble AI, PicLumen, Pictory AIMidjourney DESKTOP SPECIFICATIONS: • CPU: 10th Gen Intel® Core™ i7-10750H 6 Core Processor • GPU: NVIDIA® GeForce RTX™ 2060 16GB • RAM: 512GB x2 PCIE SSD (Raid 0) • Screen: 15" FHD IPS 240HZ WORKSPACE SETUP: • Laptop: ROG Strix G15 RTX Gaming Laptop 2020 • Monitor: ASUS Gaming Monitor • Microphone: RODE NT USB Mini • Camera: Logitech C922 Pro • Jabra Biz 2300 Noise Isolation, Noise-Cancelling Mic • Headphones: ROG Strix Fusion 700 Noise-Cancelling Mic • Headphones: Logitech H340 with Noise-Cancelling Mic • Earphones: JBL Quantum 50 Wired Gaming Earphones