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Ma. Sheryl A.

Ma. Sheryl A.

Customer Service Agent, Virtual Assistant and Appointment Setter

🌟 Virtual Assistant | Customer Service | Appointment Setter Hi! I’m Sheryl, a Virtual Assistant with almost 6 years of experience in the call industry, specializing in customer service through voice, chat, and email. I’m passionate about delivering exceptional support and thrive in fast-paced environments. I’m also eager to learn and grow, actively seeking virtual opportunities where I can expand my skill set. 💼 What I Bring to the Table: Proven experience managing multiple concerns and tasks simultaneously while maintaining high customer satisfaction. Strong communication skills and attention to detail, ensuring accurate and efficient service. Resourceful problem-solver, skilled at handling complex situations with professionalism. Passionate about e-commerce and supporting businesses to grow and succeed. 💡 Skills: Customer Service (Voice, Chat, Email) Lead Generation Appointment Setting Administrative Support and Calendar Management Real Estate Cold Calling Inventory Tracking and Sales Monitoring 🚀 Always Learning and Growing: I’m enthusiastic about embracing new challenges and continuously developing my skills. Whether it’s mastering new tools, exploring different roles, or taking on diverse projects, I’m ready to learn and contribute to your business's success. I’m self-motivated, proactive, and committed to helping you achieve your business goals. Let’s collaborate to take your business to the next level! Let’s get started! Feel free to reach out—I’d love to discuss how I can contribute to your success.

🇵🇭Quezon City, Philippines$6/hr100% JSS4.72 (4)Since Oct 2020

Earnings and projects

MRR
$1.5k

Last 6 months ÷ 6

World#32,347 / 412k
🇵🇭Country#4,784 / 56.3k
Revenue, last 30 days
—

Read daily since Oct 8, under 30 days

Total earnings
$12k

Billed in all: $12k

World#184,355 / 412k
🇵🇭Country#30,106 / 56.3k
Per project
$1.9k

$9k in the last 6 months

World#79,152 / 412k
🇵🇭Country#16,361 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
6

Across 7 contracts

0% fixed100% hourly
World#250,292 / 412k
🇵🇭Country#23,310 / 56.3k

Earnings, last 30 days

$12.2k+$1.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$10k$11k$12k$13kOct 9Oct 24Nov 8

No data since Nov 6, 2026.

Skill rankings: Top 7% in Hospitality & Tourism

Ranked by MRR among everyone on Upwork with the skill.

  1. #7Zillow Marketing101 freelancers · 🇵🇭 #3Top 7%
  2. #9Amadeus CRS137 freelancers · 🇵🇭 #5Top 7%
  3. #53Hospitality & Tourism814 freelancers · 🇵🇭 #10Top 7%
  4. #97Real Estate Cold Calling1,357 freelancers · 🇵🇭 #43Top 7%
  5. #114Outbound Call1,218 freelancers · 🇵🇭 #58Top 9%
  6. #351Calendar Management4,894 freelancers · 🇵🇭 #127Top 7%
  7. #434Appointment Setting5,158 freelancers · 🇵🇭 #186Top 8%
  8. #495Customer Satisfaction3,986 freelancers · 🇵🇭 #229Top 12%