Saad A.
Executive Assistant | Ecommerce Operations Manager & Team Leader
Hello, my name is Saad. I'm an Ecommerce Operations Manager with 7+ years of experience running stores for B2B & DTC brands, marketplace sellers, and multichannel businesses. I don't just manage the work I do it too. I can handle listings, inventory, orders, store updates, and customer support myself, and I can also lead your designers, developers, VAs, and suppliers to keep every project on track. One person, full ownership of your operations, so you can focus on growth. ECOMMERCE OPERATIONS ✔ Product Listing & Optimization (SEO titles, bullets, A+ content, bulk CSV/flat file uploads) ✔ Inventory Management & Order Processing (Finale Inventory, Rithum, SellerCloud, Sellbrite) ✔ Shopify Store Setup, Theme Customization & Apps (Klaviyo, Yotpo, DSers, Judge.me) ✔ Ecommerce SEO & PPC (Amazon Ads, Walmart Ads, Meta Ads) ✔ Account Health, Returns, Refunds & Disputes TEAM & PROJECT MANAGEMENT ✔ Managing designers, developers, VAs, and freelancers ✔ Project Coordination (Asana, ClickUp, Trello, Notion, Slack) ✔ Vendor, Supplier & Warehouse Coordination ✔ SOPs, Workflow Automation & KPI Reporting EXECUTIVE & CUSTOMER SUPPORT ✔ Email, Calendar, Documents & Confidential Tasks ✔ Customer Support (Zendesk, Gorgias, Intercom, marketplace messages) ✔ CRM Management (HubSpot, Salesforce, Zoho) ✔ Bookkeeping Support (QuickBooks) PLATFORMS I WORK ON ✔ Shopify ✔ Amazon Seller Central ✔ Amazon Vendor Central ✔ eBay ✔ Walmart Seller Center ✔ Etsy ✔ Wayfair ✔ Facebook Marketplace WHY CLIENTS WORK WITH ME ✔ Top Rated Plus with consistent 5-star reviews ✔ 1,000+ SKUs managed across multiple marketplaces ✔ Detail-focused: no broken listings, no missed deadlines ✔ Proactive communication: no chasing, no surprises ✔ Self-managed: give me the goal, and I'll deliver the result ✔ Flexible across US, UK & AU time zones 📧 Whether you need a one-time project or an ongoing Operations Manager, message me and tell me what you're working on. Keywords & Skills: Ecommerce Operations Manager, Operations Manager, Ecommerce Manager, Ecommerce Virtual Assistant, Ecommerce Account Manager, Project Manager, Project Coordinator, Team Management, Team Lead, Executive Assistant, Virtual Assistant, Shopify Store Manager, Shopify Expert, Shopify Store Setup, Shopify Theme Customization, Shopify Product Upload, Shopify Apps, Amazon Seller Central, Amazon Vendor Central, Amazon Listing Optimization, Amazon A+ Content, Amazon Flat Files, Amazon FBA, Amazon FBM, Walmart Seller Center, Walmart Marketplace, eBay Store Manager, eBay Listing, Etsy Store Manager, Facebook Marketplace, TikTok Shop Manager, Multichannel Ecommerce, Multichannel Inventory Management, Inventory Management, Order Processing, Order Management, Product Listing, Bulk Product Upload, CSV Upload, Catalog Management, SKU Management, Ecommerce SEO, Listing SEO, Account Health Management, Returns and Refunds Management, Dispute Resolution, Rithum, ChannelAdvisor, SellerCloud, Sellbrite, Finale Inventory, Jungle Scout, Helium 10, Keepa, Klaviyo, Yotpo, DSers, JudgeMe, Amazon PPC, Walmart Ads, Meta Ads, Vendor Management, Supplier Management, Warehouse Coordination, SOP Creation, Workflow Automation, Zapier, Make, KPI Reporting, Asana, ClickUp, Trello, Notion, Slack, Customer Support, Zendesk, Gorgias, Intercom, CRM Management, HubSpot, Salesforce, Zoho CRM, QuickBooks, Google Workspace, Microsoft Office, Email Management, Calendar Management
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $9.2k
Billed in all: $49,536$50k
$4.6k in the last 6 months
Across 46 contracts
Earnings, last 30 days
Skill rankings: Top 4% in Etsy
Ranked by MRR among everyone on Upwork with the skill.
- #23Etsy604 freelancers · 🇵🇰 #6Top 4%🇵🇰#6 of 212
- #48Store Management523 freelancers · 🇵🇰 #25Top 9%🇵🇰#25 of 246
- #53eBay846 freelancers · 🇵🇰 #22Top 6%🇵🇰#22 of 419
- #69Operational Planning519 freelancers · 🇵🇰 #3Top 13%🇵🇰#3 of 16
- #76Walmart.com631 freelancers · 🇵🇰 #53Top 12%🇵🇰#53 of 420
- #91Amazon SEO858 freelancers · 🇵🇰 #51Top 11%🇵🇰#51 of 502
- #120Product Research2,526 freelancers · 🇵🇰 #28Top 5%🇵🇰#28 of 837
- #284Amazon PPC2,994 freelancers · 🇵🇰 #153Top 9%🇵🇰#153 of 1,753